Support Board
Date/Time: Sat, 23 Nov 2024 14:25:49 +0000
Relative number of trades not calculating for OSE symbols
View Count: 123
| [2024-08-13 01:41:42] |
| User745789 - Posts: 313 |
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The chart in the image works fine for Eurex products. Today I tried it on OSE products and one study doesn't calculate - the Relative # Trades. As can be seen, Number of Trades is available. I have also attached the settings image. I note that this study doesn't calculate for all OSE products that I have tried. I also note that Relative True Range and Relative Volume are both missing a bar at the open of the session (8:45am)
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 2024-08-13 09_36_43-Sierra Chart 2654 JPX_Energy CQG WebAPI .png / V - Attached On 2024-08-13 01:38:59 UTC - Size: 61.6 KB - 40 views 2024-08-13 09_40_50-Study Settings_ Relative # Trades. ID_6 .png / V - Attached On 2024-08-13 01:41:24 UTC - Size: 39.06 KB - 39 views |
| [2024-08-13 14:11:45] |
| John - SC Support - Posts: 36238 |
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The first thing we have to wonder is why is there no trade data prior to 8-13? The CD (Cumulative Delta?) study you show also shows flat from before that point. So it looks like there is something wrong with the data from before that point. That data is coming from CQG, so there is not much we can do to help with it. You can try to redownload it and see if you get what you need, but we wonder if there is something about the data you are getting for that time period that may just be how the data is from them. To redownload data from a certain time refer to the following: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-13 14:40:03] |
| Sierra_Chart Engineering - Posts: 17145 |
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We cannot help with this. This is with CQG data, and what you see is normal and based upon limitations from CQG data. At this time this request is closed and we will not be responding further.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-13 23:29:08] |
| User745789 - Posts: 313 |
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I now see this is a limitation of the data supply. I know OSE will never come to Denali, but I would support it if it did. I want to operate entirely inside the SC ecosystem. Date Time Of Last Edit: 2024-08-14 01:39:44
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