Support Board
Date/Time: Sat, 23 Nov 2024 15:23:36 +0000
Only seeing Level 1 data on Market Depth
View Count: 94
| [2024-08-12 19:55:04] |
| pious_pete - Posts: 3 |
|
Hello, I am currently subscribed to Denali Package 11 for symbol ESU24-CME, and am having trouble viewing market depth past level 1. When viewing any of the DOM interfaces or the Market Depth Window, I can only see 1 level. I have walked through every support page I can find on the topic, but none have alleviated the issue. Can you assist in identifying what is preventing me from seeing Market Depth past level 1? Thank you, Peter |
| [2024-08-12 20:00:16] |
| John - SC Support - Posts: 36238 |
|
You are not setup to get the Market Depth data. The exchange that you have active does not include it. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Adding Support for CME Market Depth Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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