Support Board
Date/Time: Sat, 23 Nov 2024 18:02:17 +0000
Sierra Chart stuck and I cant move it
View Count: 161
| [2024-08-04 23:02:11] |
| User821986 - Posts: 9 |
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https://www.sierrachart.com/image.php?Image=1722812419898.png I was able to move it around at first but I exited the application and reopened it and now it is stuck help! |
| [2024-08-04 23:08:24] |
| Sierra_Chart Engineering - Posts: 17150 |
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We need to understand exactly what you mean by "stuck". Are you not able to interact with with Sierra Chart? We want you to run Sierra Chart in safe mode. More information here: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface It looks like you are using custom studies. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-04 23:10:56] |
| User821986 - Posts: 9 |
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Also I don’t have lock fill space enabled and I have Hand enabled.
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| [2024-08-04 23:11:40] |
| User821986 - Posts: 9 |
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Stuck as in I can’t move the chart to the left to see more historical data
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| [2024-08-04 23:48:12] |
| Sierra_Chart Engineering - Posts: 17150 |
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First thing we want you to do is this: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download" from the main Sierra Chart menu. You just need to do this once per symbol and not for each chart. This command is on the main Sierra Chart menu at the top. Only use it from that location. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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