Support Board
Date/Time: Sat, 23 Nov 2024 18:08:25 +0000
a display bug introduced in version 2661
View Count: 274
| [2024-08-04 00:26:28] |
| User431096 - Posts: 12 |
|
When I click on a drop-down menu of the TAL Display Settings popup window, e.g. Symbol (list), the drop-down list appears. However, after selecting a value then clicking the "A" button to accept the value, the drop-down menu stays on the screen. Minimizing the TAL window does not remove the drop-down menu and list from the screen. Only by rolling back to version 2660 solves the problem. Please investigate this issue. P.S. I run Sierra Chart on Linux under WINE. Date Time Of Last Edit: 2024-08-04 00:53:55
|
| [2024-08-04 06:20:25] |
| d9e5c763 - Posts: 108 |
|
the same thing happened on my wine, but I'm not sure which version started to do this, and I haven't updated the wine version for a long time, the drop-down menu will not disappear after the corresponding dialog box is closed. update: I can also confirm that rolling back to version 2660 does not cause this to happen again, and it still happens on version 2661 even when no DLLs are loaded. Date Time Of Last Edit: 2024-08-05 00:53:34
|
 screenshot-20240804-141949.jpg / V - Attached On 2024-08-04 06:20:09 UTC - Size: 53.98 KB - 57 views |
| [2024-08-04 12:32:58] |
| Sierra_Chart Engineering - Posts: 17150 |
|
We do not know the cause for this. Definitely there is nothing that Sierra Chart is doing wrong. We want you to use try the latest prerelease and see if the issue is gone but we have not yet done any testing on Wine.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-04 19:43:45] |
| User431096 - Posts: 12 |
|
I have tested the Pre-release version. The same problem persists. As I had mentioned in my original post, the last version which works is 2660.
|
| [2024-08-04 20:44:54] |
| Sierra_Chart Engineering - Posts: 17150 |
|
Makes no sense to us. We will be looking into it when we can. But this makes no sense at all. Sierra Chart is definitely not doing anything wrong at all. The real solution has to be done within Wine. There is something wrong there.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-04 21:38:24] |
| User431096 - Posts: 12 |
|
I have looked a bit deeper and have a hypothesis. The problem might be caused by a chart book which loads a custom study DLL into memory. And the bug only shows up in WINE but not in Windows 11. It is not a show stopper. I can still use Sierra Chart in Windows although I prefer Linux WINE which is much faster and more memory efficient than Win11. |
To post a message in this thread, you need to log in with your Sierra Chart account: