Support Board
Date/Time: Sat, 23 Nov 2024 18:49:38 +0000
Unable to connect to Rithmic/topstep
View Count: 255
| [2024-07-31 09:43:20] |
| Eighteen_0_Six - Posts: 21 |
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Hi SC Team, I recently bought a topstep evaluation and would like to setup and connect it to the the platform... -I have an AMP account and teton order routing on top since a long time then everything is well setup for the datas -sounds all my setting via the data/trade connexion regarding topstet/rithmic are ok, but i am not able to connnect to them. -On his side Rtrader is connecting well with the credential provided by them and doesn't have any connexion issue. Could you please have a look and let me know where is located the mistake in the data trade service setup in order to connect SC to rithmic? let me know if you need the log message Thank a lot, best. |
 Capture d’écran 2024-07-31 113859.png / V - Attached On 2024-07-31 09:39:22 UTC - Size: 9.39 KB - 50 views Attachment Deleted. Capture d’écran 2024-07-31 113859.png / V - Attached On 2024-07-31 09:42:09 UTC - Size: 9.39 KB - 45 views |
| [2024-07-31 13:21:36] |
| Sierra_Chart Engineering - Posts: 17150 |
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Refer to: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-31 13:27:11] |
| Eighteen_0_Six - Posts: 21 |
|
Hello, thank for your response, i did it yet...i sent then a message to rithmic best, |
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