Support Board
Date/Time: Sat, 23 Nov 2024 14:52:36 +0000
Alerts arent being sent to Telegram
View Count: 232
| [2024-06-12 21:16:23] |
| cjmitch111 - Posts: 6 |
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I followed the instructions on how to connect my telegram to my sierra chart chat and I still don't receive alert notifications. (Log removed) Date Time Of Last Edit: 2024-06-13 01:35:46
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| [2024-06-13 03:15:49] |
| Sierra_Chart Engineering - Posts: 17145 |
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Instead of using Telegram, use our new web-based chat: Chat and Communications Platform: Web-Based/Mobile Chat Application Also follow through the instructions here: Chat and Communications Platform: Using Chat for Remote Alert Notifications Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-11 20:01:37] |
| Sargon Petros - Posts: 57 |
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Hey there I just wanted to check, as regards the built in feature, do you have a timeline for an iOS app/wrapper for notifications rather than keeping the web chat window open on my phone? |
| [2024-08-11 22:18:44] |
| Sierra_Chart Engineering - Posts: 17145 |
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No, there is only going to be the web-based chat application.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-11 22:42:44] |
| Sargon Petros - Posts: 57 |
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I see. And is Telegram supported deprecated? Since the attach_to command in the bot returns unknown command |
| [2024-08-12 02:02:56] |
| Sierra_Chart Engineering - Posts: 17145 |
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No there is still support for Telegram. That will always remain so long as the functionality is still supported by Telegram. In the Sierra Chart chat window select Commands >> Telegram Notifications for instructions. You are not doing this right. It is not just simply that command, there is another identifier required. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-12 08:08:29] |
| Sargon Petros - Posts: 57 |
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What I meant was when I run attach_to with my one time key
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| [2024-08-12 09:58:33] |
| Sargon Petros - Posts: 57 |
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Please ignore me, seems I needed to refresh the key. Thanks as always!
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