Support Board
Date/Time: Fri, 29 Nov 2024 12:57:18 +0000
Download Historical Data Issue
View Count: 777
| [2023-02-06 14:48:22] |
| chasepatrol - Posts: 7 |
|
Dear all, I have a problem downloading the historical data of the ES. I think it is a firewall issue because I've read the corresponding website of sierra chart in this matter but I can't find the problem in the log and I can't find a solution. Does anyone have an idea why it always says "Download Failed The network socket has been closed. Retrying download" I tried Port 80 in the Settings but nothing changed... Live data comes into the system but not the historical data.... Software version: 2479 64-bit | 2023-02-06 15:44:08.103
Primary Thread ID: 9544 | 2023-02-06 15:44:08.103 Usage end date: 2023-03-21 | 2023-02-06 15:44:08.103 Enabled for: Advanced Features 2. | 2023-02-06 15:44:08.103 Enabled for: Sierra Chart Historical Data Service. | 2023-02-06 15:44:08.103 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-02-06 15:44:08.103 Enabled for: Delayed Denali Exchange Data Feed. | 2023-02-06 15:44:08.103 Enabled for exchange2: CME | 2023-02-06 15:44:08.103 Enabled for exchange2: fairx_exchange.data | 2023-02-06 15:44:08.103 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-02-06 15:44:08.103 Current selected Data/Trading service: CQG WebAPI | 2023-02-06 15:44:08.103 Custom symbol settings values: enabled | 2023-02-06 15:44:08.103 Chart Update Interval: 500 | 2023-02-06 15:44:08.103 Intraday Data Storage Time Unit: 0 | 2023-02-06 15:44:08.103 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2023-02-06 15:44:08.103 2023-02-06 14:44:08 Local computer time in UTC | 2023-02-06 15:44:08.103 2023-02-06 15:44:08 Local computer time in SC Time Zone | 2023-02-06 15:44:08.103 2023-02-06 13:57:40 Server time in UTC | 2023-02-06 15:44:08.103 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-02-06 15:44:08.103 Program path: C:\SierraChart\ | 2023-02-06 15:44:08.103 Data Files path: C:\SierraChart\Data\ | 2023-02-06 15:44:08.103 OS Version Number: 10.0 | 2023-02-06 15:44:08.103 Locale Setting: C | 2023-02-06 15:44:08.103 DLLs: UserContributedStudies_64.dll | 2023-02-06 15:44:08.103 Allowed protected custom studies: | 2023-02-06 15:44:08.103 Crash reporter started: true | 2023-02-06 15:44:08.103 Added historical Intraday data request for F.US.MESH23 to the queue. | 2023-02-06 15:44:15.866 Intraday data recording state for symbol F.US.MESH23 is set to download 'Pending'. | 2023-02-06 15:44:15.866 Triggering next historical data download in queue. | 2023-02-06 15:44:15.866 HD Request # 43 | Downloading Intraday chart data for F.US.MESH23 to the file F.US.MESH23.scid. Service: cme | 2023-02-06 15:44:15.866 HD Request # 43 | Download start date-time: 2023-02-06 06:25:00.000000. File last date-time: 2023-02-06 15:44:15.705001 | 2023-02-06 15:44:15.866 HD Request # 43 | Disabling Intraday chart updating for symbol. | 2023-02-06 15:44:15.866 HD Request # 43 | Using server: ds26.sierracharts.com port 80 | 2023-02-06 15:44:15.867 Socket (5) | Creating socket. | 2023-02-06 15:44:15.867 Socket (5) | New receive buffer size: 5242880 | 2023-02-06 15:44:15.867 Socket (5) | Connecting to IP: 142.215.17.188. | 2023-02-06 15:44:15.867 Socket (5) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-02-06 15:44:15.979 * Socket (5) | Socket gracefully closed by remote side. | 2023-02-06 15:44:15.979 Socket (5) | CloseSocket call. | 2023-02-06 15:44:15.979 Socket (0) | CloseSocket call. | 2023-02-06 15:44:15.979 Socket (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-02-06 15:44:15.979 Socket (5) | Closed. | 2023-02-06 15:44:15.979 HD Request # 43 | Error downloading historical Intraday data for F.US.MESH23. The network socket has been closed. Retrying download. | 2023-02-06 15:44:15.979 Added historical Intraday data request for F.US.MESH23 to the queue. | 2023-02-06 15:44:15.979 Triggering next historical data download in queue. | 2023-02-06 15:44:15.979 Historical data download thread signaled to stop. | 2023-02-06 15:44:15.979 HD Request # 43 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.MESH23 | 2023-02-06 15:44:15.979 HD Request # 43 | Completion time: 0s. | 2023-02-06 15:44:15.979 HD Request # 44 | Downloading Intraday chart data for F.US.MESH23 to the file F.US.MESH23.scid. Service: cme | 2023-02-06 15:44:15.979 HD Request # 44 | Download start date-time: 2023-02-06 06:25:00.000000. File last date-time: 2023-02-06 15:44:15.705001 | 2023-02-06 15:44:15.980 HD Request # 44 | Disabling Intraday chart updating for symbol. | 2023-02-06 15:44:15.980 HD Request # 44 | Using server: ds28.sierracharts.com port 80 | 2023-02-06 15:44:15.980 Socket (5) | Creating socket. | 2023-02-06 15:44:15.980 Socket (5) | New receive buffer size: 5242880 | 2023-02-06 15:44:15.980 Socket (5) | Connecting to IP: 142.215.18.147. | 2023-02-06 15:44:15.980 Socket (5) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-02-06 15:44:16.105 * Socket (5) | Socket gracefully closed by remote side. | 2023-02-06 15:44:16.105 Socket (5) | CloseSocket call. | 2023-02-06 15:44:16.105 Socket (0) | CloseSocket call. | 2023-02-06 15:44:16.105 Socket (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-02-06 15:44:16.105 Socket (5) | Closed. | 2023-02-06 15:44:16.105 HD Request # 44 | Error downloading historical Intraday data for F.US.MESH23. The network socket has been closed. Retrying download. | 2023-02-06 15:44:16.105 Added historical Intraday data request for F.US.MESH23 to the queue. | 2023-02-06 15:44:16.105 Triggering next historical data download in queue. | 2023-02-06 15:44:16.105 Historical data download thread signaled to stop. | 2023-02-06 15:44:16.105 HD Request # 44 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.MESH23 | 2023-02-06 15:44:16.105 HD Request # 44 | Completion time: 1s. | 2023-02-06 15:44:16.105 HD Request # 45 | Downloading Intraday chart data for F.US.MESH23 to the file F.US.MESH23.scid. Service: cme | 2023-02-06 15:44:16.105 HD Request # 45 | Download start date-time: 2023-02-06 06:25:00.000000. File last date-time: 2023-02-06 15:44:15.705001 | 2023-02-06 15:44:16.106 HD Request # 45 | Disabling Intraday chart updating for symbol. | 2023-02-06 15:44:16.106 HD Request # 45 | Using server: ds23.sierracharts.com port 80 | 2023-02-06 15:44:16.106 Socket (5) | Creating socket. | 2023-02-06 15:44:16.106 Socket (5) | New receive buffer size: 5242880 | 2023-02-06 15:44:16.106 Socket (5) | Connecting to IP: 142.215.17.190. | 2023-02-06 15:44:16.106 Socket (5) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-02-06 15:44:16.226 * Socket (5) | Socket gracefully closed by remote side. | 2023-02-06 15:44:16.226 Socket (5) | CloseSocket call. | 2023-02-06 15:44:16.226 Socket (0) | CloseSocket call. | 2023-02-06 15:44:16.226 Socket (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-02-06 15:44:16.226 HD Request # 45 | Error downloading historical Intraday data for F.US.MESH23. The network socket has been closed. Retrying download. | 2023-02-06 15:44:16.226 Socket (5) | Closed. | 2023-02-06 15:44:16.226 Historical data download thread signaled to stop. | 2023-02-06 15:44:16.226 HD Request # 45 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.MESH23 | 2023-02-06 15:44:16.226 HD Request # 45 | Add time&sales data | Remembered last file record date-time: 2023-02-06 14:44:15.705001 | 2023-02-06 15:44:16.226 HD Request # 45 | Receiving Intraday data for F.US.MESH23 starting at 2023-02-06 15:44:15.787000 | 2023-02-06 15:44:16.226 HD Request # 45 | Truncating file to starting date-time of 2023-02-06 15:44:15.787. | 2023-02-06 15:44:16.226 HD Request # 45 | Error jumping to date-time during truncate. Error: Date-time is beyond last record in file. | 2023-02-06 15:44:16.226 Added 26 Time and Sales records to Intraday data file for F.US.MESH23 after download. | 2023-02-06 15:44:16.227 HD Request # 45 | Timestamp of first Intraday data file record written: 2023-02-06 15:44:15.787000. | 2023-02-06 15:44:16.227 HD Request # 45 | Completion time: 0s. | 2023-02-06 15:44:16.227 HD Request # 45 | Intraday data download complete for F.US.MESH23. Unique request ID: 15 | 2023-02-06 15:44:16.227 Removing historical data download ID 15. | 2023-02-06 15:44:16.227 Real-time Intraday chart data file updates started for F.US.MESH23 | 2023-02-06 15:44:16.227 Intraday chart data file opened for F.US.MESH23 | 2023-02-06 15:44:16.227 HD Request # 45 | Enabling Intraday chart updating for symbol. | 2023-02-06 15:44:16.227 F.US.MESH23[M] 1 Min #1 | Flagging to reload Intraday data on download completion. | 2023-02-06 15:44:16.227 Triggering next historical data download in queue. | 2023-02-06 15:44:16.227 No download requests in the queue to start downloads for. | 2023-02-06 15:44:16.227 F.US.MESH23[M] 1 Min #1 | Reloading chart. | 2023-02-06 15:44:16.508 |
| [2023-02-06 14:59:18] |
| Sierra_Chart Engineering - Posts: 17226 |
|
We want you to set this setting to No, so you are not using Port 80: Sierra Chart Server Settings: Use Port 80 for Historical Data (Global Settings >> Sierra Chart Server Settings >> General >> General) After that: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-06 15:13:07] |
| chasepatrol - Posts: 7 |
|
Thank you for the swift response. I deactivated the port 80 in the Sierra Chart server settings, disconnected, connected again and then re-downloaded all data. But unfortunately the same error. Attached the Message log of this one.... Do you have any idea and can read in the log what is the problem here? Software version: 2332 64-bit | 2023-02-06 16:10:11.484
Primary Thread ID: 8028 | 2023-02-06 16:10:11.484 Usage end date: 2023-03-21 | 2023-02-06 16:10:11.484 Enabled for: Advanced Features 2. | 2023-02-06 16:10:11.484 Enabled for: Sierra Chart Historical Data Service. | 2023-02-06 16:10:11.484 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-02-06 16:10:11.484 Enabled for: Delayed Denali Exchange Data Feed. | 2023-02-06 16:10:11.484 Enabled for exchange2: CME | 2023-02-06 16:10:11.484 Enabled for exchange2: fairx_exchange.data | 2023-02-06 16:10:11.484 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-02-06 16:10:11.484 Current selected Data/Trading service: CQG WebAPI | 2023-02-06 16:10:11.484 Custom symbol settings values: enabled | 2023-02-06 16:10:11.484 Chart Update Interval: 500 | 2023-02-06 16:10:11.484 Intraday Data Storage Time Unit: 0 | 2023-02-06 16:10:11.484 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2023-02-06 16:10:11.484 2023-02-06 15:10:11 Local computer time in UTC | 2023-02-06 16:10:11.484 2023-02-06 16:10:11 Local computer time in SC Time Zone | 2023-02-06 16:10:11.484 2023-02-06 14:58:38 Server time in UTC | 2023-02-06 16:10:11.484 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-02-06 16:10:11.484 Program path: C:\SierraChart\ | 2023-02-06 16:10:11.484 Data Files path: C:\SierraChart\Data\ | 2023-02-06 16:10:11.484 OS Version Number: 10.0 | 2023-02-06 16:10:11.485 Locale Setting: C | 2023-02-06 16:10:11.485 DLLs: UserContributedStudies_64.dll | 2023-02-06 16:10:11.485 Allowed protected custom studies: | 2023-02-06 16:10:11.485 File >> Disconnect selected. | 2023-02-06 16:10:15.480 CQG WebAPI | Sending Web API Logoff message. | 2023-02-06 16:10:15.480 CQG WebSocket socket (5) | CloseSocket call. | 2023-02-06 16:10:15.480 CQG WebSocket | WebSocket closed. | 2023-02-06 16:10:15.480 CQG WebAPI | WebSocket closed. | 2023-02-06 16:10:15.480 CQG WebSocket socket (5) | Write in progress. Shutdown being delayed. PendingSize=0 | 2023-02-06 16:10:15.481 SC Data - All Services | Waiting for socket receive thread to end | 2023-02-06 16:10:15.481 DTC Client socket (6) | CloseSocket call. | 2023-02-06 16:10:15.481 DTC Client socket (6) | Shutdown started. Waiting for graceful close. | 2023-02-06 16:10:15.481 SC Data - All Services | Disconnected from the server. | 2023-02-06 16:10:15.481 CQG WebAPI | Disconnected. | 2023-02-06 16:10:15.482 CQG WebSocket socket (5) | Write has completed. Shutdown being performed. | 2023-02-06 16:10:15.498 CQG WebSocket socket (5) | Shutdown started. Waiting for graceful close. | 2023-02-06 16:10:15.498 CQG WebAPI | Connecting to server api.cqg.com | 2023-02-06 16:10:22.115 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2023-02-06 16:10:22.115 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2023-02-06 16:10:22.235 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2023-02-06 16:10:22.235 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.175. | 2023-02-06 16:10:22.235 CQG WebSocket | Opening WebSocket. | 2023-02-06 16:10:22.255 CQG WebSocket | Sending WebSocket handshake. | 2023-02-06 16:10:22.255 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2023-02-06 16:10:22.376 CQG WebSocket | Server header | Connection: upgrade | 2023-02-06 16:10:22.376 CQG WebSocket | Server header | Sec-WebSocket-Accept: D4wcvU/aruAMvZkjfIlDkZmiCd8= | 2023-02-06 16:10:22.376 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2023-02-06 16:10:22.376 CQG WebSocket | Server header | Upgrade: websocket | 2023-02-06 16:10:22.376 CQG WebSocket | Server header | | 2023-02-06 16:10:22.376 CQG WebSocket | Web socket state is now open. | 2023-02-06 16:10:22.376 CQG WebAPI | WebSocket connected. | 2023-02-06 16:10:22.376 CQG WebAPI | Sending market data logon message. | 2023-02-06 16:10:22.376 CQG WebAPI | Base Time: 2023-02-05T09:16:13. 2023-02-05 09:16:13 | 2023-02-06 16:10:22.757 CQG WebAPI | Logon successful. Session Token = iHRtouGfK/73Uf+nyvVewfWZnB5ZtJeIjMpxapeIh6YjNLhMw/os7IUUtUB4CcwQXrywJ2axdw0 | 2023-02-06 16:10:22.757 CQG WebAPI | Connected to server complete. | 2023-02-06 16:10:22.757 Triggering next historical data download in queue. | 2023-02-06 16:10:22.758 Triggering next historical data download in queue. | 2023-02-06 16:10:22.758 Triggering next historical data download in queue. | 2023-02-06 16:10:22.758 Triggering next historical data download in queue. | 2023-02-06 16:10:22.758 Updated verified funded futures trading account ending date to: 2023-03-08 15:10:22 | 2023-02-06 16:10:22.758 CQG WebAPI | Sending Trade Accounts request message. | 2023-02-06 16:10:22.758 No download requests in the queue to start downloads for. | 2023-02-06 16:10:22.758 No download requests in the queue to start downloads for. | 2023-02-06 16:10:22.759 No download requests in the queue to start downloads for. | 2023-02-06 16:10:22.759 No download requests in the queue to start downloads for. | 2023-02-06 16:10:22.759 CQG WebAPI | Brokerage name: AMP. Account Name: 162120 | 2023-02-06 16:10:22.826 Updated verified funded futures trading account ending date to: 2023-03-08 15:10:22 | 2023-02-06 16:10:22.826 CQG WebAPI | Sending collateral subscribe request. | 2023-02-06 16:10:22.826 Mapping F.US.MESH23 to MESH23. Service code: cme | 2023-02-06 16:10:23.228 SC Data - All Services | Starting real-time market data updates for: F.US.MESH23 (MESH23). ID: 1 Service code: cme | 2023-02-06 16:10:23.228 SC Data - All Services | Connecting to the server ds13.sierracharts.com. Port 10048 | 2023-02-06 16:10:23.228 CQG WebAPI | Sending symbol resolution request for F.US.MESH23. ID: 45467 | 2023-02-06 16:10:23.228 SC Data - All Services | Requesting security definition data for: F.US.MESH23 (MESH23). ID: 1 | 2023-02-06 16:10:23.228 Added historical Intraday data request for F.US.MESH23 to the queue. | 2023-02-06 16:10:23.228 Intraday data recording state for symbol F.US.MESH23 is set to download 'Pending'. | 2023-02-06 16:10:23.228 Triggering next historical data download in queue. | 2023-02-06 16:10:23.228 Delaying start of download for F.US.MESH23 | 2023-02-06 16:10:23.236 DTC Client socket (2) | Creating socket. | 2023-02-06 16:10:23.241 DTC Client socket (2) | New receive buffer size: 5242880 | 2023-02-06 16:10:23.241 DTC Client socket (2) | Connecting to IP: 162.251.232.244. | 2023-02-06 16:10:23.241 CQG WebAPI | Received symbol resolution report for symbol F.US.MESH23. Search Symbol: F.US.MESH23. Request ID: 45467. Contract ID: 1. | 2023-02-06 16:10:23.246 CQG WebAPI | Sending positions subscribe request. RequestID: 45468 | 2023-02-06 16:10:25.757 CQG WebAPI | Sending orders subscribe request. RequestID: 45469 | 2023-02-06 16:10:25.757 Historical Intraday data request for F.US.MESH23 is discarded because a matching download is in progress and the new one is not for earlier data. | 2023-02-06 16:10:32.177 DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-02-06 16:10:44.274 * DTC Client socket (2) | CloseSocket call. | 2023-02-06 16:10:44.274 DTC Client socket (2) | Closed. | 2023-02-06 16:10:44.274 DTC Client socket (0) | CloseSocket call. | 2023-02-06 16:10:44.274 SC Data - All Services | Disconnected from the server. | 2023-02-06 16:10:44.274 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2023-02-06 16:10:44.274 SC Data - All Services | Connecting to the server ds23.sierracharts.com. Port 10048 | 2023-02-06 16:10:46.284 DTC Client socket (2) | Creating socket. | 2023-02-06 16:10:46.285 DTC Client socket (2) | New receive buffer size: 5242880 | 2023-02-06 16:10:46.285 DTC Client socket (2) | Connecting to IP: 142.215.17.190. | 2023-02-06 16:10:46.285 HD Request # 19 | Downloading Intraday chart data for F.US.MESH23 to the file F.US.MESH23.scid. Service: cme | 2023-02-06 16:10:54.228 HD Request # 19 | Download start date-time: 2023-02-06 16:10:15.000000. File last date-time: 2023-02-06 16:10:15.193000 | 2023-02-06 16:10:54.229 HD Request # 19 | Using server: ds26.sierracharts.com port 10150 | 2023-02-06 16:10:54.229 Socket (3) | Creating socket. | 2023-02-06 16:10:54.229 Socket (3) | New receive buffer size: 5242880 | 2023-02-06 16:10:54.229 Socket (3) | Connecting to IP: 142.215.17.188. | 2023-02-06 16:10:54.229 DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-02-06 16:11:07.342 * DTC Client socket (2) | CloseSocket call. | 2023-02-06 16:11:07.342 DTC Client socket (2) | Closed. | 2023-02-06 16:11:07.342 DTC Client socket (0) | CloseSocket call. | 2023-02-06 16:11:07.342 SC Data - All Services | Disconnected from the server. | 2023-02-06 16:11:07.342 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2023-02-06 16:11:07.342 SC Data - All Services | Connecting to the server ds23-2.sierracharts.com. Port 443 | 2023-02-06 16:11:09.352 DTC Client socket (2) | Creating socket. | 2023-02-06 16:11:09.353 DTC Client socket (2) | New receive buffer size: 5242880 | 2023-02-06 16:11:09.353 DTC Client socket (2) | Connecting to IP: 142.215.17.187. | 2023-02-06 16:11:09.353 SC Data - All Services | Network connection to server complete. | 2023-02-06 16:11:09.470 SC Data - All Services | Starting socket receive thread. | 2023-02-06 16:11:09.470 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2023-02-06 16:11:09.470 SC Data - All Services | Setting DTC encoding to Binary VLS | 2023-02-06 16:11:09.599 SC Data - All Services | Sending logon request message. | 2023-02-06 16:11:09.599 SC Data - All Services | Received logon response. | 2023-02-06 16:11:10.476 SC Data - All Services | Server Name: SC Realtime Server. | 2023-02-06 16:11:10.476 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2023-02-06 16:11:10.476 SC Data - All Services | Successfully connected. | 2023-02-06 16:11:10.476 SC Data - All Services | Trading is not supported. | 2023-02-06 16:11:10.476 SC Data - All Services | Restarting real-time data updates for symbol: F.US.MESH23 -> MESH23 | 2023-02-06 16:11:10.476 SC Data - All Services | Received security definition for symbol F.US.MESH23 | 2023-02-06 16:11:10.681 Socket (3) | CloseSocket call. | 2023-02-06 16:11:14.221 Socket (3) | Closed. | 2023-02-06 16:11:14.221 HD Request # 19 | Error downloading historical Intraday data for F.US.MESH23. Timeout error connecting to server. | 2023-02-06 16:11:14.221 Added historical Intraday data request for F.US.MESH23 to the queue. | 2023-02-06 16:11:14.221 Triggering next historical data download in queue. | 2023-02-06 16:11:14.221 Historical data download thread signaled to stop. | 2023-02-06 16:11:14.221 HD Request # 19 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.MESH23 | 2023-02-06 16:11:14.221 HD Request # 19 | Completion time: 20s | 2023-02-06 16:11:14.222 HD Request # 20 | Downloading Intraday chart data for F.US.MESH23 to the file F.US.MESH23.scid. Service: cme | 2023-02-06 16:11:14.222 HD Request # 20 | Download start date-time: 2023-02-06 16:10:15.000000. File last date-time: 2023-02-06 16:10:15.193000 | 2023-02-06 16:11:14.222 HD Request # 20 | Using server: ds28.sierracharts.com port 10149 | 2023-02-06 16:11:14.222 Socket (3) | Creating socket. | 2023-02-06 16:11:14.222 Socket (3) | New receive buffer size: 5242880 | 2023-02-06 16:11:14.222 Socket (3) | Connecting to IP: 142.215.18.147. | 2023-02-06 16:11:14.222 Socket (3) | CloseSocket call. | 2023-02-06 16:11:34.224 Socket (3) | Closed. | 2023-02-06 16:11:34.224 HD Request # 20 | Error downloading historical Intraday data for F.US.MESH23. Timeout error connecting to server. | 2023-02-06 16:11:34.224 Added historical Intraday data request for F.US.MESH23 to the queue. | 2023-02-06 16:11:34.224 Triggering next historical data download in queue. | 2023-02-06 16:11:34.224 Historical data download thread signaled to stop. | 2023-02-06 16:11:34.224 HD Request # 20 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.MESH23 | 2023-02-06 16:11:34.224 HD Request # 20 | Completion time: 20s | 2023-02-06 16:11:34.224 HD Request # 21 | Downloading Intraday chart data for F.US.MESH23 to the file F.US.MESH23.scid. Service: cme | 2023-02-06 16:11:34.224 HD Request # 21 | Download start date-time: 2023-02-06 16:10:15.000000. File last date-time: 2023-02-06 16:10:15.193000 | 2023-02-06 16:11:34.225 HD Request # 21 | Using server: ds23.sierracharts.com port 10150 | 2023-02-06 16:11:34.225 Socket (3) | Creating socket. | 2023-02-06 16:11:34.225 Socket (3) | New receive buffer size: 5242880 | 2023-02-06 16:11:34.225 Socket (3) | Connecting to IP: 142.215.17.190. | 2023-02-06 16:11:34.225 Socket (3) | CloseSocket call. | 2023-02-06 16:11:54.224 HD Request # 21 | Error downloading historical Intraday data for F.US.MESH23. Timeout error connecting to server. | 2023-02-06 16:11:54.224 Socket (3) | Closed. | 2023-02-06 16:11:54.224 Historical data download thread signaled to stop. | 2023-02-06 16:11:54.224 HD Request # 21 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.MESH23 | 2023-02-06 16:11:54.224 HD Request # 21 | Add time&sales data | Remembered last file record date-time: 2023-02-06 15:10:15.193000 | 2023-02-06 16:11:54.225 HD Request # 21 | Receiving Intraday data for F.US.MESH23 starting at 2023-02-06 16:11:48.160000 | 2023-02-06 16:11:54.225 Added 673 Time and Sales records to Intraday data file for F.US.MESH23 after download. | 2023-02-06 16:11:54.225 HD Request # 21 | Timestamp of first Intraday data file record written: 2023-02-06 16:11:48.160000 | 2023-02-06 16:11:54.225 HD Request # 21 | Completion time: 20s | 2023-02-06 16:11:54.226 HD Request # 21 | Intraday data download complete for F.US.MESH23. Unique request ID: 7 | 2023-02-06 16:11:54.226 Removing historical data download ID 7. | 2023-02-06 16:11:54.226 Real-time Intraday chart data file updates started for F.US.MESH23 | 2023-02-06 16:11:54.226 Intraday chart data file opened for F.US.MESH23 | 2023-02-06 16:11:54.226 HD Request # 21 | Enabling Intraday chart updating for symbol. | 2023-02-06 16:11:54.226 Triggering next historical data download in queue. | 2023-02-06 16:11:54.226 No download requests in the queue to start downloads for. | 2023-02-06 16:11:54.226 Opened cached Intraday file: C:\SierraChart\Data\F.US.MESH23.scid. Thread ID: 3768 | 2023-02-06 16:11:55.176 CQG WebSocket socket (5) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-02-06 16:12:33.177 CQG WebSocket socket (5) | Closed. | 2023-02-06 16:12:33.177 DTC Client socket (6) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-02-06 16:12:33.177 DTC Client socket (6) | Closed. | 2023-02-06 16:12:33.177 |
| [2023-02-06 15:35:58] |
| Sierra_Chart Engineering - Posts: 17226 |
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These are the relevant messages: DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-02-06 16:11:07.342 *
HD Request # 20 | Error downloading historical Intraday data for F.US.MESH23. Timeout error connecting to server. | 2023-02-06 16:11:34.224 Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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