Support Board
Date/Time: Fri, 29 Nov 2024 14:55:20 +0000
DOM CHART AND HEAT MAP: NO NUMBERS SHOWING UP
View Count: 371
[2023-01-31 16:53:37] |
hudaman - Posts: 5 |
There are no numbers showing up in my DOM chart. There is movement and data coming but I don't see any numbers. here is a screenshot. I thought this was a text color issue but I've tried changing the text color etc. and nothing seems to be working. Please let me know how I can resolve this, I must be missing something. Thanks.
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Screenshot 1-31-23.png / V - Attached On 2023-01-31 16:52:23 UTC - Size: 37.84 KB - 106 views |
[2023-01-31 17:51:44] |
John - SC Support - Posts: 36350 |
Disable the option for Global Settings >> Graphics Settings >> Other >> Use OpenGL for Chart Graphics. We have a problem with this in recent versions that we are fixing, and we think this may be what you are seeing.
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[2023-01-31 18:26:08] |
hudaman - Posts: 5 |
Thanks John. That totally worked. Definitely would not have known that was the issue.
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