Support Board
Date/Time: Fri, 29 Nov 2024 19:45:46 +0000
connection problem update
View Count: 304
| [2023-01-16 15:48:37] |
| User566779 - Posts: 20 |
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I think I have solved the problem but I won't know until Ironbeam gets back to me. I entered Ironbeam and Teton's information and I now have the message "no trade account is assigned to Teton", which I assume needs Ironbeam's activation. And I can get into account management. So if Ironbeam assigm my account to Teton and Sierra goes green then You will not hear back from me. For now - you don't need to do anything if I am on the correct path. However if you see that I have screwed up somewhere, please let me know. |
| [2023-01-16 18:39:44] |
| John - SC Support - Posts: 36350 |
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You are on the correct path. The message you are getting - "no trade account assigned to Teton" - means that IronBeam has not finished the setup. Check with them as to when they will have this complete.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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