Support Board
Date/Time: Fri, 29 Nov 2024 19:48:51 +0000
Chartbook with TPO chart showing overlayed bars
View Count: 396
| [2023-01-09 15:25:53] |
| aviat72 - Posts: 36 |
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https://www.sierrachart.com/image.php?Image=1673059996543.png I have uploaded the image above. I have a chartbook to which I added an RTH ES daily chart (I used Intraday chart with 9:30 - 16:00 session). It downloaded a lot of data. After that chart was rendered all the other charts in the chartbook (TPO) became messed up. And things did not change on closing/reopening the chartbook and deleting the RTH ES daily chart. I copied a chart from another chartbook, and even that is not rendering properly; It is working fine in the original chartbook. The chartbook s attached. Date Time Of Last Edit: 2023-01-13 01:56:07
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| [2023-01-16 21:51:06] |
| aviat72 - Posts: 36 |
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The chartbook is shared with the Support team. I do not want to post it in a public forum because it contains IP from 3rd party. Another issue I faced is that when I duplicated a chart it duplicated it as a wrong type of bar. There is corruption in the internal data-structures. Since SC is written in C/C++, any corruption of data-structures can impact actual trading and calculations. Please do look into this. |
| [2023-01-16 22:35:16] |
| John - SC Support - Posts: 36350 |
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Sorry we did not respond previously to this - we lost track of it somehow. We did look at the chart, and when we removed studies - eventually the overlaid bars would go away. But it was never a single study that caused the issue - there is some issue with multiple studies that is causing the issue. You would need to go through and figure out what the particular studies are that are causing the issue. We do not have a way to do this other than removing studies and seeing how the system responds. Therefore, this is something that you can do. With regards to the duplicated study being a different bar type, we would need more information on what is going on and exactly what occurred. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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