Support Board
Date/Time: Fri, 29 Nov 2024 22:39:36 +0000
Connection Error
View Count: 276
| [2023-01-04 21:01:17] |
| User169391 - Posts: 62 |
|
Hi, Am receiving the following error message when trying to connect. FXCM Live Trading (Standard) - DTC | Connecting to FXCM Australia server | 2023-01-05 07:58:35.081 FXCM Live Trading (Standard) - DTC | Connecting to the server fxcmtrading.sierracharts.com. Port 11151 | 2023-01-05 07:58:35.081 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-01-05 07:58:35.081 DTC Client socket (1) | New receive buffer size: 5242880 | 2023-01-05 07:58:35.082 DTC Client socket (1) | Connecting to IP: 162.251.232.237. | 2023-01-05 07:58:35.082 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-01-05 07:58:56.115 * DTC Client socket (1) | CloseSocket call. | 2023-01-05 07:58:56.115 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2023-01-05 07:58:56.115 Select 'File >> Disconnect' to prevent further connection attempts. | 2023-01-05 07:58:56.115 DTC Client socket (1) | Closed. | 2023-01-05 07:58:56.115 DTC Client socket (0) | CloseSocket call. | 2023-01-05 07:58:56.130 FXCM Live Trading (Standard) - DTC | Disconnected. | 2023-01-05 07:58:56.130 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2023-01-05 07:58:56.130 Thanks |
| [2023-01-05 17:31:20] |
| John - SC Support - Posts: 36350 |
|
Refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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