Support Board
Date/Time: Fri, 29 Nov 2024 22:36:13 +0000
Sierra Chart saying
View Count: 321
| [2023-01-04 18:06:50] |
| rstrunk - Posts: 2 |
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I made a change to one of my chartbooks and changed the source of data to SC Data. I forgot to login to the Teton data service in a couple of months and I now cannot access my CME trading account data feed. What do I need to do to fix this? I've checked to make sure all accounts are in good standing, the CME Exchange data feed says it's activated. Help! Thank you! -Ryan |
| [2023-01-04 20:48:22] |
| Sierra_Chart Engineering - Posts: 17266 |
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If you cannot connect to Teton, contact your broker about this. And find out the reason why and let us know what they say.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-05 20:49:14] |
| rstrunk - Posts: 2 |
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Ah, apologies, it was my broker. Account fell below minimum (wasn't actively trading). Once I fund the account looks like they'll set the flag that SierraChart can see and I can resume. Thanks! |
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