Support Board
Date/Time: Fri, 29 Nov 2024 22:53:53 +0000
Logon disabled
View Count: 270
| [2023-01-04 17:22:48] |
| User543454 - Posts: 2 |
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I received a connection error message from service: CQG WebAPI / Logon unsuccessful. Server message: Your logon is disabled. Please advise how to enable logon. |
| [2023-01-05 16:06:29] |
| John - SC Support - Posts: 36350 |
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You need to ask your broker about this, as the message is from CQG and indicates that your broker has disabled your CQG login.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-05 16:23:38] |
| Sierra_Chart Engineering - Posts: 17266 |
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In the meantime: To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-05 16:23:46
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