Support Board
Date/Time: Sat, 30 Nov 2024 12:37:17 +0000
replacing accounts under simulated feed
View Count: 373
| [2022-11-18 13:44:01] |
| User61576 - Posts: 445 |
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SC support, pls check the attached screenshot I am trying to replace account A (which is working) with account B (duplicated account from A) but when trying to change the acount in the trade bar, it jumps back to the original can you pls advise what am I doing wrong? thanks |
Private File Private File |
| [2022-11-18 16:48:33] |
| John - SC Support - Posts: 36350 |
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Is this in a Sub-Instance that you are having this issue, and do you have the same issue in the main instance? And is it really that you select a specific account and then it will change it to a different account? When does the change happen? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-19 16:22:50] |
| User61576 - Posts: 445 |
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this is a different installation on the same drive. in the main instance, I have only 1 account so I can not test. under that sub-instance of the main SC i don't have that issue (using simulation accounts) I select that new account, trades associated with the previous account are removed from chart and then it changes back to the source account and trades appear back on the chart |
| [2022-11-21 16:10:21] |
| Sierra_Chart Engineering - Posts: 17272 |
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Check this setting: Global Trade Settings Windows: Select Non-Sim Trade Account on Entering Non-Sim Mode in SubInstances (Global Settings >> General Trade Settings >> General) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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