Support Board
Date/Time: Sat, 30 Nov 2024 16:41:34 +0000
is Denali working with IB since the symbol update
View Count: 326
| [2022-11-14 18:04:43] |
| michelh - Posts: 159 |
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Hi Sierra, So I am updating the symbols. It seems slower than the usual fast & reliable denali feed. I recall in the Denali instructions that there had to be [M] in the chart header to indicate the denali feed is being used. Please see the attached screen of the NQ https://www.sierrachart.com/image.php?Image=1668448919283.png It doesn't have [M] in the header but instead has a [C]. is the download slow because it is trying to get data from IB instead of from Denali? thanks |
| [2022-11-14 18:15:52] |
| Sierra_Chart Engineering - Posts: 17272 |
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Yes the data is coming from Interactive Brokers. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After that: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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