Support Board
Date/Time: Sat, 14 Dec 2024 10:41:56 +0000
BID and ASK Market Depth columns
View Count: 1056
| [2022-09-13 09:34:12] |
| User570415 - Posts: 25 |
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Hello, how can I extend the BID/ASK values (resting orders) in the BID/ASK depth columns? I can see only the orders at the single current price level. Thank you
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Attachment Deleted.  Screen Shot 13-09-2022 at 10.56.png / V - Attached On 2022-09-13 09:24:18 UTC - Size: 21.29 KB - 123 views |
| [2022-09-13 13:44:06] |
| Sierra_Chart Engineering - Posts: 17506 |
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First update Sierra Chart to the current version: Software Download: Fast Update Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Make sure this option is enabled: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) And refer to: File Menu: Not Receiving the Full Number of Market Depth Levels Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-13 14:52:43] |
| User570415 - Posts: 25 |
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I'm sorry but I checked all this instructions and it doesn't work. I also cannot see the letter [M] in the Market depth chart. My current data/trade Service is Rithmic Direct - DTC. Could be that the problem? Just to let you know, I have been for more than 30 days without connecting to the Service, but it seems to me that now this is not a problem as I can trade normally. Can you check that? Thank you |
| [2022-09-13 15:53:14] |
| Sierra_Chart Engineering - Posts: 17506 |
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Go to one of the futures charts and select File >> Open Market Depth Window. How many levels of market depth do you see there? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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