Support Board
Date/Time: Sat, 23 Nov 2024 22:58:45 +0000
Connecting Interactive Broker (paper trading account) with Denali DataFeed
View Count: 1510
| [2024-07-15 16:46:49] |
| MStefan - Posts: 19 |
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Dear SC Team, now I got a similour Problem again. I got a second Account now at IB. My old one, as I mentioned before, worked absolutly perfect! The new one has got the same Issues I mentioned before in this Thread. (No Stop, Flatten doesnt work propper etc.) What do you think? has it got something to do with you or is that an IB Problem? Does SC "sees" which account im trading? Thanks |
| [2024-07-16 20:25:41] |
| Sierra_Chart Engineering - Posts: 17154 |
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Update Sierra Chart to the latest version. Instructions: Software Download: Fast Update And can you tell us the symbol this is happening with. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-07-16 20:25:45
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| [2024-07-17 05:56:07] |
| MStefan - Posts: 19 |
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Im always looking after the latest Software. But thanks. I know older Versions had its Problems with IB Im traiding the Dax Future (Eurex) FDAX0924.EUREX DAX-202409-EUREX-EUR-25 (IB) |
| [2024-07-17 12:43:50] |
| Sierra_Chart Engineering - Posts: 17154 |
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When you have a position in this symbol: DAX-202409-EUREX-EUR-25 Go to Trade >> Trade Positions Window and provide us a screenshot of the symbol you see there. Instructions to attach this: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-17 19:40:18] |
| MStefan - Posts: 19 |
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Dear SC Team, find encloude the request Screenshot You can also see that the Stop Order didnt work |
 EaseUS_2024_07_17_16_06_22.jpg / V - Attached On 2024-07-17 19:39:51 UTC - Size: 332.13 KB - 44 views Attachment Deleted. |
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