Support Board
Date/Time: Fri, 29 Nov 2024 18:42:17 +0000
Delayed NASDAQ stock data - showing errors / Data upto July 2021
View Count: 585
| [2022-02-25 16:17:26] |
| anilchou - Posts: 6 |
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Support team, I am struggling with Sierra Chart setups. I am trying to setup TPO and DOM charts for Futures and Stocks. I was able to use it for futures using a youtube video. I copied the same futures TPO chart and changed the symbol name to GOOGL to get the tpo chart for google stock. However, it's showing tpo profile only upto July 24 2021. Under Chart setting, Date Range is locked from "2020-01-21" to "2021-10-29". The fields are locked and I am unable to extend it. Also when I open chartbook, it shows unknown symbol error as error in downloading the data. Please let me know how should I fix this to see most recent data available. I understand I will be getting delayed data for Nasdaq stock symbols as I am only paying for real-time CME data at this time. However I am expecting it to show me data for current date and not July-2021. I guess I am not able to figure out the settings that I need to change. Please please help. If you can refer me to any video or sample chart that i can start using while I learn other details will be great. Thanks Anil Choudhary |
| [2022-02-25 17:26:03] |
| John - SC Support - Posts: 36350 |
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The first thing to do is to change the symbol for the stock to GOOGL-NQTV. This will give you the data from our new NASDAQ TotalView data. Let us know if you continue to have issues after you have the corrected symbol. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-25 17:47:15] |
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You must also update Sierra Chart to the current version. Instructions: Software Download: Fast Update This is absolutely mandatory to use the TotalView data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-25 17:51:32
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