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Date/Time: Thu, 27 Feb 2025 22:40:49 +0000



Using Rithmic Data while working on two computers

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[2021-08-03 00:43:15]
Kylek1485 - Posts: 6
Hi,

I'm running Sierra Charts with Rithmic data. I start my mornings out at home and trade from my pc there and then I finish the day trading at my business on my pc there. When I enter trades at home they don't show up when I get to my business. Is there a way to allow me to open a trade at home and then close it at my business office?
[2021-08-03 14:24:24]
John - SC Support - Posts: 38259
If the orders are not showing up on your other computer and you have it configured properly to connect to the same Rithmic account, then the implication is that Rithmic is not keeping the order fill information for you to be able to retrieve it on your other computer.

You can try to force a refresh of the order fills by going through the following instructions, but the information, if it is available, should be automatically updated:
Trade Activity Log: Automatically Inserting Missing Order Fills

The only recommendation we can make is to change brokers and use the Sierra Chart Order Routing Service, as we keep the Order Fill history for at least 1 year. Refer to the information here:
Sierra Chart / Trading Technologies Futures Order Routing Service
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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