Support Board
Date/Time: Thu, 27 Feb 2025 22:44:20 +0000
data feed error
View Count: 573
| [2021-07-23 16:08:44] |
| blackcobra777 - Posts: 28 |
|
hye i had a problem with data feed i delete and download data historical and so i delete it all and re download for example now i do gbpusd pair delete and download data of 2017 to 2021 data will download but dont show up corretly i attached the pic you see in the data is showing in just one line going uppp thats all dont show me up correctly and when i repaly other pairs too my replay works for some chartbooks and others dont help me to get through this https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=53045 |
| [2021-07-23 16:15:22] |
| |
|
Looks like there is missing data in the chart. What we want you to do, is set the chart bars 120 minutes per bar to properly confirm if there is missing data. Refer to: Chart Data and Chart Data Files: Locating Missing Data in Charts Make sure this setting is set sufficiently high enough: https://www.sierrachart.com/index.php?page=doc/DataSourceSettings.php#MaxHistoricalIntradayDaysToDownload Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-02 16:08:09] |
| |
|
From user: i have a problem doing my replays i attached the picture too see it, i got many issue one of the issue my charts dont work properl i downloaded years of historical data still i got just 3 to 4 months past data to replay and even with 3 4 months data cant replay correctly as you se my one chart doesn't show up if i reset it then my replay go on the next month date and then hang just i forward it but stuck, tell me how to fix it i donwloaed annd upgrade sierra chart to current versiont oo still got this its been a month igot this issue i read your tickets of other people but cant fix https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=53326 Sierra Chart Support |
| [2021-08-02 17:11:08] |
| John - SC Support - Posts: 38259 |
|
From what you state, it sounds like there might be a synchronization issue. Refer to the following: Replaying Charts: Preventing Loss of Synchronization Between Different Charts During Replay Also refer to the following for when you are Replaying all Charts in a Chartbook, specifically the information related to the Number of Days to Load: Replaying Charts: All Charts in Chartbook For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: