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Date/Time: Thu, 18 Apr 2024 10:30:03 +0000



Re. Data used during 2-week Trial - Realtime??:

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[2019-12-13 18:25:26]
Steve O - Posts: 3
Re. Data used during 2-week trial - Realtime??:

Per your Package descriptions, CFD real-time data is included with the "2-week Trial", and also the "Advanced package ($55/mo)", and is used during 2-week Trial.

--> I find the data during Trial to be "delayed", at least for ES Futures, based on comparison with my other real-time data sources.
-I have Data/Trade Service Settings, allow support for Sierra Chart data feeds, Connect, Re-connect, and Enable FIX - all selected.
-Also, File/Connect to Data feed.

Still only getting "delayed" Futures index pricing.

I need "Real-time" data for Index Futures.

Please advise.

Thx,
Steve O
owens.ste@gmail.com
[2019-12-13 19:11:23]
Sierra Chart Engineering - Posts: 104368
Well certainly CFD data is certainly not referring to real-time futures exchange data. And where you get the price of 55 USD from for the Advanced package?

Refer to the information here:
Is Historical and Real-time Futures Data Included?
Delayed Exchange Data Feed: Using Delayed Data to Evaluate Performance
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-13 19:13:17
[2019-12-13 20:34:49]
Steve O - Posts: 3
ok. Thx for the links.

So, with Service pkg.5, I get TPO charts and CFD historical data incl., with Index Futures (delayed 10m10s).
Cost is $55/mo.

No other charges for exchange fees or data.

Please confirm all.
[2019-12-13 20:50:03]
Sierra Chart Engineering - Posts: 104368
Where do you see $55? We do not know where you get that from. That is not the price.

The pricing for the Advanced package is documented here:
Description of Service Packages and Pricing
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-13 20:50:31
[2019-12-13 21:42:06]
Steve O - Posts: 3
my bad.
36/mo. Right?
[2019-12-13 22:49:08]
Sierra Chart Engineering - Posts: 104368
Yes if paying for a single month at a time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-13 22:49:19

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