Support Board
Date/Time: Thu, 18 Apr 2024 10:30:03 +0000
Re. Data used during 2-week Trial - Realtime??:
View Count: 841
[2019-12-13 18:25:26] |
Steve O - Posts: 3 |
Re. Data used during 2-week trial - Realtime??: Per your Package descriptions, CFD real-time data is included with the "2-week Trial", and also the "Advanced package ($55/mo)", and is used during 2-week Trial. --> I find the data during Trial to be "delayed", at least for ES Futures, based on comparison with my other real-time data sources. -I have Data/Trade Service Settings, allow support for Sierra Chart data feeds, Connect, Re-connect, and Enable FIX - all selected. -Also, File/Connect to Data feed. Still only getting "delayed" Futures index pricing. I need "Real-time" data for Index Futures. Please advise. Thx, Steve O owens.ste@gmail.com |
[2019-12-13 19:11:23] |
Sierra Chart Engineering - Posts: 104368 |
Well certainly CFD data is certainly not referring to real-time futures exchange data. And where you get the price of 55 USD from for the Advanced package? Refer to the information here: Is Historical and Real-time Futures Data Included? Delayed Exchange Data Feed: Using Delayed Data to Evaluate Performance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-13 19:13:17
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[2019-12-13 20:34:49] |
Steve O - Posts: 3 |
ok. Thx for the links. So, with Service pkg.5, I get TPO charts and CFD historical data incl., with Index Futures (delayed 10m10s). Cost is $55/mo. No other charges for exchange fees or data. Please confirm all. |
[2019-12-13 20:50:03] |
Sierra Chart Engineering - Posts: 104368 |
Where do you see $55? We do not know where you get that from. That is not the price. The pricing for the Advanced package is documented here: Description of Service Packages and Pricing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-13 20:50:31
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[2019-12-13 21:42:06] |
Steve O - Posts: 3 |
my bad. 36/mo. Right? |
[2019-12-13 22:49:08] |
Sierra Chart Engineering - Posts: 104368 |
Yes if paying for a single month at a time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-13 22:49:19
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