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Date/Time: Thu, 28 Mar 2024 09:44:44 +0000



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View Count: 768

[2019-12-13 17:58:46]
User999742 - Posts: 2
Good day.
I still had $ 41.06 in my account.
I have finished trading and I will not trade anymore.
I request that you refund this amount to my account.
My account: Postbank München
Germany
Account number: xxxxxxxxxxxxxxxxx
Thank you for processing my request.
Date Time Of Last Edit: 2019-12-13 18:26:59
[2019-12-13 18:27:53]
John - SC Support - Posts: 30399
We have posted this as an Account Support ticket on your behalf and removed your bank account information from this post.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-12-13 23:32:53]
Sierra Chart Engineering - Posts: 104368
Also the only method we can return funds is back to the original payment card or through PayPal.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-12-14 10:28:06]
User999742 - Posts: 2
Good day.
I sent payments from account to account on the sierra chart.
You state that the only way is through the original payment card or Pay-Pal.
If I can't send my account balance, I have a credit card.
Can I send my credit card balance?
Need a credit card number?
Well thank you.

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