Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Thu, 25 Apr 2024 15:15:00 +0000
Refund of unused balance
View Count: 1129
| [2019-11-13 02:54:15] |
| TechTrader - Posts: 116 |
|
I have no further use of Sierra Charts and have removed same from my system. Could you please process a refund of the balance of my 6 monthly subscription. Thanks |
| [2019-11-13 16:49:15] |
| |
|
Yes we will take care of this for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-12-07 03:55:33] |
| TechTrader - Posts: 116 |
|
My credit card does not yet show a credit. Could you please follow this up.
|
| [2019-12-07 04:43:18] |
| Sierra_Chart Engineering - Posts: 14088 |
|
We apologize. It was not done. It had gotten overlooked. It is also best to make these requests through a ticket: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets That way it will not get overlooked. We should have mentioned that previously. But we will take care of this for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: