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Date/Time: Thu, 27 Feb 2025 15:42:39 +0000



SIERRA BLOCKING VXXB

View Count: 1057

[2019-05-02 17:00:41]
User472677 - Posts: 362
Is sierra blocking symbol VXXB today? I use several different feeds including ib and ameritrade. VXXB quotes are correct outside sc including ib and ameritrade. vxxb quotes were right in sc until yesterday. Today quotes in sc are stuck at yesterdays closing in intraday and day chart and quote board. I have deleted all data and downloaded, does not solve the problem. restarting sc does not help.
[2019-05-02 19:07:06]
Sierra Chart Engineering - Posts: 104368
This is an incorrect conclusion. Sierra Chart has no ability to block symbols.

Refer to this help topic in the case of Intraday charts:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-05-02 20:00:21]
User472677 - Posts: 362
Hello,
my interest is getting charts of vxxb in sc. How do you explainit and more importantly how to fix it. I trade it everyday. today data on vxxb does not show from any of my several feeds in sc but it shows just fine outside sc. it worked just fine until yesterday.

please help fix it.
[2019-05-02 20:49:24]
Sierra Chart Engineering - Posts: 104368
The first thing to do is to contact your trading service provider about this and in the case of Interactive Brokers make sure you are using the correct symbol:
Interactive Brokers Symbols
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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