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Date/Time: Fri, 27 Sep 2024 03:56:45 +0000



DATA

View Count: 598

[2019-04-08 22:08:59]
Robert Wojczak - Posts: 143
I have paid for Barchart data. I have paid for CME data and I am using my TD Ameritrade account I am not getting live data. Can you check my account please
[2019-04-09 09:41:29]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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