Support Board
Date/Time: Sat, 23 Nov 2024 23:28:22 +0000
Daily chart data on forex faulty
View Count: 1659
| [2013-09-03 07:08:41] |
| Danny J - Posts: 12 |
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Hi, there seems to be gaps on my daily chart data on the currency pairs, which in turn is not allowing me to see the daily pivots on the intra day timeframes. Can you help or let me know if this is an issue at your end thanks |
| [2013-09-03 08:11:13] |
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Provide an image of the chart, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-03 08:27:35] |
| Danny J - Posts: 12 |
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http://www.sierrachart.com/image.php?l=1378196808366.png |
| [2013-09-03 08:39:39] |
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Enable Global Settings >> Data/Trade Service Settings >> Historical Data Service Settings >> Use Primary Service Server. Press OK. Go to the chart and select Edit >> Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-09-03 08:57:06] |
| Danny J - Posts: 12 |
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Thanks, i have just tried this on one currency pair (euro dollar) and it has rectified the daily chart data, the daily pivots however are still not correct and showing as though they are just an extension of yesterdays pivots?? Also, i have just tried the same process to retrieve the data for other currencies but it doesn't seem to be working on these. Confused! |
| [2013-09-03 09:34:14] |
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We have insufficient information to help with Pivot Points. We do not know what specific study you are using, the settings or your configuration. The best thing for you to do is to refer to the documentation for Pivot Points and determine what the problem is: HTTP://www.sierrachart.com/index.php?page=doc/doc_PivotPoints.html For the second question, what does not seem to be working? What precisely is the problem? Once again we have insufficient information. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-09-03 09:34:42
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| [2013-09-03 09:50:45] |
| Danny J - Posts: 12 |
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the precise problem is that the daily chart data on most of the currency pairs is not working despite the advise you have given me, with the exception of one currency. Cannot say this any clearer. The 'delete and download data' option is not rectifying the issue. I have changed to the primary service server as you suggested, and still nothing. |
| [2013-09-03 17:53:06] |
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This is still not clear. Please post an image of one of the charts, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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