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Date/Time: Sat, 23 Nov 2024 23:44:00 +0000



Attached Orders Issue...

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[2013-08-29 00:32:47]
C. Notes - Posts: 129
Attached orders have been disappearing from the chart after some time...

Definitely on CTS and I think I am seeing something similar on IB...

And once they're gone they don't come back...

Cheers
Date Time Of Last Edit: 2013-08-29 00:33:26
[2013-08-29 00:34:42]
Sierra Chart Engineering - Posts: 104368
For CTS we definitely have this problem resolved. Make sure you are on the latest revision by selecting Help >> Download Prerelease.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-08-29 01:17:06]
C. Notes - Posts: 129
I'm on 1016....

It seems that they come back if I restart the program...


Date Time Of Last Edit: 2013-08-29 01:23:01
[2013-08-29 01:25:25]
C. Notes - Posts: 129
Also orders are still crossing between accounts...
[2013-08-29 02:01:56]
Sierra Chart Engineering - Posts: 104368
Yes we know. We have made a revision to 1016. This is why we have said more than once to update to the latest revision by selecting Help >> Download Prerelease.

We know about the orders between accounts and that will be resolved in the next release.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-09-03 17:19:36
[2013-08-29 03:47:04]
C. Notes - Posts: 129
Ok,

I will try this...I had no idea there were 2 versions of version 1016.

In the future you folks ought post it up as 1016v2 or 1016.2 or 1016rev2 or 1016betav2 or 1016b....or something like that!
Much thanks as always..eagerly awaiting the updates as usual!

Cheers
Date Time Of Last Edit: 2013-08-29 03:49:03

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