Support Board
Date/Time: Sat, 23 Nov 2024 23:27:07 +0000
improperly formatted symbols
View Count: 1715
| [2013-08-28 12:12:45] |
| iStr8Jackit - Posts: 4 |
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after switching to and back from FIX, my symbols are now improperly formatted. Manually entering the proper format gave me price data to that point, but would not stream anything new.this is after I system restored to a point prior to FIX installation. Where do I go from here? thanks
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| [2013-08-28 16:30:27] |
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Provide a copy of the Message Log by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log And let us know the symbol of one of the charts you are having difficulty with. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-08-30 11:57:54] |
| iStr8Jackit - Posts: 4 |
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ok I sent you the error message. I am unable to roll any of my symbols.
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| [2013-08-30 12:15:14] |
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This is the symbol format you are currently using: SI.CME_20140100_SIF4.CME_CO This is meant for Sierra Chart versions 998 and higher. Go to Global Settings >> Symbol Settings. Press the Full Reset button. Press OK. Wait for the Symbol list to refill with symbols. Press OK. Go to the silver chart and then select Chart >> Chart Settings. Press the Find button beside the Symbol box and select the silver symbol. Press OK. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-30 12:16:37
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| [2013-08-30 13:17:59] |
| iStr8Jackit - Posts: 4 |
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Problem solved. You guys are awesome, thank you.
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