Support Board
Date/Time: Sat, 23 Nov 2024 21:29:23 +0000
ITA40
View Count: 2108
| [2013-08-26 14:46:01] |
| knowle - Posts: 25 |
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Hi, Can you kindly inform on the following; 1. Does Service Package: 3 include the Italian Stock Index commonly known as ITA40. I am only interested in the Index, not individual stocks. 2. If the ITA40 is included does it have 2 yrs of 1 minute real-time historical data. Thank - regards. Date Time Of Last Edit: 2013-08-26 15:02:23
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| [2013-08-26 16:40:12] |
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1. Sierra Chart provides data for ITA40 through the Sierra Chart Real-Time and Historical Forex / CFD Data Service. Here is the documentation for this: https://www.sierrachart.com/index.php?l=SCRealTimeFOREX.html 2. The data starts at January 2011. It is tick by tick data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-08-27 01:09:01] |
| knowle - Posts: 25 |
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In response to your reply I purchased 1 month package 3 which includes Sierra Chart Real-Time and Historical Forex / CFD Data Service. After following instructions the only ATI40 that I can find is SC Forex Data (FXCM). This real-time historical data* is limited from 2013-05-27 to 2013-08-26 on any intra-day timeframe. This appears a set limit that cannot be changed. My Brokers have more ITA40 real-time current data than the above limitation. Can you kindly advise as this limited data is of no use to me. * Real-time historical data as defined as available in intra-day timeframes. Date Time Of Last Edit: 2013-08-27 01:54:06
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| [2013-08-27 01:34:10] |
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You need to follow these instructions to access the full amount of historical data: http://www.sierrachart.com/index.php?l=doc/helpdetails42.html#h42.1 Let us know if you need more help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-27 01:34:21
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| [2013-08-27 01:56:05] |
| knowle - Posts: 25 |
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In response to your reply I purchased 1 month package 3 which includes Sierra Chart Real-Time and Historical Forex / CFD Data Service. After following instructions the only ATI40 that I can find is SC Forex Data (FXCM). This real-time historical data* is limited from 2013-05-27 to 2013-08-26 on any intra-day timeframe. This appears a set limit that cannot be changed. My Brokers have more ITA40 real-time current data than the above limitation. Can you kindly advise as this limited data is of no use to me. * Real-time historical data as defined as available in intra-day timeframes. |
| [2013-08-27 01:58:31] |
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Did you see what we said in post #4 above? Here are the instructions again to download more historical data: http://www.sierrachart.com/index.php?l=doc/helpdetails42.html#h42.1 Once again, follow the instructions at the link above! If you need help we can use remote assistance to help you. In this case, you will need to set a telephone number on your account through this page: https://www.sierrachart.com/usercp.php?page=ManageAccountInfo Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-08-27 02:55:03] |
| knowle - Posts: 25 |
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Apology for the double post. An installation in process tried to reboot, etc, etc. The above instructions enabled required objective to be achieved. Thank you for assistance. Impressively fast. I will not be needing more help. Regards |
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