Support Board
Date/Time: Sat, 23 Nov 2024 22:06:02 +0000
Unable to connect to my Data Service
View Count: 1503
[2013-08-23 12:48:18] |
Pedro de Lilia - Posts: 2 |
Hi, I've been using Sierra Chart for a month now, and have never had an issue until yesterday's close. I have been trying to connect to my data service since last night and my connecting keeps failing. I'm using T4 Data Service and I'm already using the new FIX connection. Any idea of what this can be? |
[2013-08-23 13:48:21] |
User14266 - Posts: 225 |
CTS FIX connection issue.......
|
[2013-08-23 17:43:47] |
Sierra Chart Engineering - Posts: 104368 |
This is now resolved. CTS apparently had a hardware problem with the server.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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