Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 21:54:39 +0000



daily pivot points

View Count: 4262

[2013-08-22 13:19:02]
Dennis B. - Posts: 272
http://www.sierrachart.com/image.php?l=1377177494662.png

Clearer picture of problem.
[2013-08-23 04:59:38]
Sierra Chart Engineering - Posts: 104368
In the chart posted in post #25 what are the Session Times set to in Chart >> Chart Settings.

And what is the Time Zone in Sierra Chart set to?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-08-23 13:20:06]
Dennis B. - Posts: 272
Start= 09:30 End= 16:15 EST
[2013-08-25 01:16:18]
M5amhan - Posts: 468
the chart in post #25 is exactly what happens to me too

it doesnt matter if it is daily, weekly, or monthly pivots, they will all reset at midnight of the previous day and start floating

in this chart; red = monthly, green = weekly, blue = daily: http://www.sierrachart.com/image.php?l=1377393282188.png

here is a chart when plotted correctly: http://www.sierrachart.com/image.php?l=1377393453705.png



Date Time Of Last Edit: 2013-08-25 01:18:04
[2013-08-25 05:11:27]
Sierra Chart Engineering - Posts: 104368
This will be resolved in the next release. We are quite sure what is causing this.

For now set the Forward Project Pivot Point Lines to No with the Pivot Points study.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-08-25 08:45:43]
Sierra Chart Engineering - Posts: 104368
Update to the latest revision by selecting Help >> Download Prerelease. This problem should now be resolved for you.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-08-25 18:42:20]
M5amhan - Posts: 468
the problem is fixed on my end.. thanks
Date Time Of Last Edit: 2013-08-25 19:07:26
[2013-08-25 22:58:30]
Sierra Chart Engineering - Posts: 104368
This is good. This actually revealed a significant bug relating to the new feature to adjust the number of forward projection area columns in the chart. So it was good that we determine what was going on. The problem was completely unrelated to Pivot Points.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-08-26 16:07:22]
Dennis B. - Posts: 272
http://www.sierrachart.com/image.php?l=1377533167644.png

Pivot issue persists. Running ver.1015

[2013-08-26 16:50:24]
Sierra Chart Engineering - Posts: 104368
How did you update Sierra Chart? Did you use Help >> Download Pre-release?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-08-26 17:34:37]
Dennis B. - Posts: 272
No, I downloaded the current release yesterday which was the same as the pre-release. Meaning ver. 1015. Please move on to other issues, I can live with this. Thanks for your efforts.

Dennis....
[2013-08-26 17:36:26]
M5amhan - Posts: 468
what they are saying is if you go through Help > Download Pre-release through the platform the issue should be resolved

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account