Support Board
Date/Time: Sat, 23 Nov 2024 20:06:23 +0000
IB Accounts
View Count: 1472
| [2013-08-13 19:53:29] |
| User75564 - Posts: 42 |
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I just had problem going LIVE with IB (Multiple Accounts). From what I read , others had the same problems, these couple of days. SC Support stated going to manually enter account #'s at Global Settings >>Data/Trade Service Settings. By the Box "Instance" it currently says Client ID: Access All Orders. Should I be able to put my Account Numbers Manually, it doesn't allow me to. Also See Attached. IB Shows Gold Positon "0" (Upper Left). SC TOP shows Gold Position "1" Chart Trader Live (-$20) and Position & Bracket Orders Disappeared. |
Attachment Deleted.  Untitled 1.odt - Attached On 2013-08-13 19:52:38 UTC - Size: 143.73 KB - 626 views |
| [2013-08-14 00:07:13] |
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In the newer Sierra Chart versions there is no need to set account numbers any longer. The Trade Stats for Charts tab may not always show the correct position. Refer to the documentation here to clear the Trade Activity for a symbol to reset the position back to zero for that tab: http://www.sierrachart.com/index.php?l=doc/doc_TradeStatusWindows.html#ChartTradeStatsTab For the correct position always rely upon what you see on the Positions tab of the Trade Orders and Positions window. This will be accurate. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-14 00:07:34
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| [2013-08-14 15:32:33] |
| User75564 - Posts: 42 |
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You Stated "In the newer Sierra Chart versions there is no need to set account numbers any longer." I have version 1009, and TAL shows All Accounts or Unset (No Account Numbers). Yesterday SC traded from the Wrong Account in IB. I have 2. Where do I go on SC to Choose which account to use? |
| [2013-08-14 17:09:24] |
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This is documented here: http://www.sierrachart.com/index.php?l=doc/doc_TradeWindow.html#SelectingTradeAccount You should see your account numbers listed. The Trade Activity Log will only list the particular accounts that are found in the Trade Account field of the trade activity entries that it has. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-14 17:09:51
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