Support Board
Date/Time: Sat, 23 Nov 2024 19:45:23 +0000
Trade requirement for Rithmic feed
View Count: 1790
| [2013-08-09 12:04:07] |
| maxima120 - Posts: 144 |
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Why on earth you chose to set this requirement for the Rithmic feed? Obviously if I have Rithmic account I have broker account for it. Hence my trading is between me and my broker. If I satisfy conditions on this account it is open so I can receive Rithmic data. You have no business to intervene in these relations. I believe it is most unfortunate mistakes amongst you made in past 5 years I am using Sierra... Please reconsider. P.S. I for example use separate platform to trade why should I use Sierra for this? I don't want to and I wont. Would rather switch back to Ninja crap than I bend to your communist rules. |
| [2013-08-09 12:29:08] |
| ganz - Posts: 1048 |
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Hello SC Support My opinion is different in details and the solution will be not important for me . But... As I know a lot of traders use Zen-Fire in my country The reason to cut Rithmic from SC by the end of this year makes the future w SC uncertain for them Zen-Fire applies the inactivity fee 25$/mo - this solves the problem Why Rithmic just do not charge an inactivity fee? Thank you. |
| [2013-08-09 12:40:56] |
| maxima120 - Posts: 144 |
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> The reason to cut Rithmic from SC by the end of this year where did you read about it? are they dropping Rithmic... hmmmm... |
| [2013-08-09 12:48:31] |
| ganz - Posts: 1048 |
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maxima120 it was there http://www.sierrachart.com/index.php?l=doc/Rithmic.php#TradingRequirement before it was edited also there were some posts from SC Team on this board about it |
| [2013-08-09 12:52:55] |
| maxima120 - Posts: 144 |
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their reasoning is about Zen fire.. What it has to do with Rithmic? I know ZF is a wrapper to Rithmic data but still.. Its not charting software provider business to make us trade. SC should be more proactive and maintain relations with the data provider rather then pushing users around.. Bad business model..
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| [2013-08-09 13:15:53] |
| ganz - Posts: 1048 |
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SC Team Could you confirm that Zen-Fire will be supported w SC in case Rithmic will block SC from their system? Thank you. |
| [2013-08-09 13:17:12] |
| maxima120 - Posts: 144 |
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I don't believe Rithmic is blocking anyone.. I am going to write to Jonathan to make sure..
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| [2013-08-09 17:47:22] |
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Maxima, You are clearly not aware that Rithmic can cut us off including access to Zen-Fire if there are not enough users trading from Sierra Chart. This is not our choice. With the trading requirement that Rithmic is imposing, it then becomes our problem to ensure people are trading on Sierra Chart when using Rithmic. Once again, this is not our choice. Anyway, you just need to update to the latest release of Sierra Chart and order fills received from another program also count as trading activity, so you will not get a periodic disconnect. So you can trade from another program. This is no problem. Complete details can be found here: http://www.sierrachart.com/index.php?l=doc/Rithmic.php#TradingRequirement Would you also please do not contact Rithmic about this. This is between us and them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-09 17:55:11
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| [2013-08-09 20:26:56] |
| maxima120 - Posts: 144 |
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I was about to suggest the same.. Thank you for your understanding..
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