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Date/Time: Sat, 23 Nov 2024 19:12:30 +0000



Cannot connect to data

View Count: 1598

[2013-08-07 00:48:41]
cloudchartist - Posts: 32
Trying to connect to T4 data, waiting to reconnect.

Here is Message Log:

Failed to login to CTS T4. Reason: Failed | 2013-08-06 20:23:26
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-08-06 20:23:26
To prevent further connection attempts, select File >> Disconnect. | 2013-08-06 20:23:26
Disconnected from CTS T4. | 2013-08-06 20:23:26
Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. | 2013-08-06 20:23:26

Connecting to CTS T4 Simulation server. | 2013-08-06 20:26:26
Failed to login to CTS T4. Reason: Failed | 2013-08-06 20:26:29
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-08-06 20:26:29
To prevent further connection attempts, select File >> Disconnect. | 2013-08-06 20:26:29
Disconnected from CTS T4. | 2013-08-06 20:26:29
Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. | 2013-08-06 20:26:29

Connecting to CTS T4 Simulation server. | 2013-08-06 20:29:29
Failed to login to CTS T4. Reason: Failed | 2013-08-06 20:29:33
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-08-06 20:29:33
To prevent further connection attempts, select File >> Disconnect. | 2013-08-06 20:29:33
Disconnected from CTS T4. | 2013-08-06 20:29:33
Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. | 2013-08-06 20:29:33

Connecting to CTS T4 Simulation server. | 2013-08-06 20:32:33
Failed to login to CTS T4. Reason: Failed | 2013-08-06 20:32:36
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-08-06 20:32:36
To prevent further connection attempts, select File >> Disconnect. | 2013-08-06 20:32:36
Disconnected from CTS T4. | 2013-08-06 20:32:36
Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. | 2013-08-06 20:32:36

Connecting to CTS T4 Simulation server. | 2013-08-06 20:33:18
Failed to login to CTS T4. Reason: Failed | 2013-08-06 20:33:21
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-08-06 20:33:21
To prevent further connection attempts, select File >> Disconnect. | 2013-08-06 20:33:21
Disconnected from CTS T4. | 2013-08-06 20:33:21
Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. | 2013-08-06 20:33:21

Connecting to CTS T4 Simulation server. | 2013-08-06 20:36:21
Failed to login to CTS T4. Reason: Failed | 2013-08-06 20:36:24
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-08-06 20:36:24
To prevent further connection attempts, select File >> Disconnect. | 2013-08-06 20:36:24
Disconnected from CTS T4. | 2013-08-06 20:36:24
Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. | 2013-08-06 20:36:24

Connecting to CTS T4 Simulation server. | 2013-08-06 20:39:24
Failed to login to CTS T4. Reason: Failed | 2013-08-06 20:39:29
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-08-06 20:39:29
To prevent further connection attempts, select File >> Disconnect. | 2013-08-06 20:39:29
Disconnected from CTS T4. | 2013-08-06 20:39:29
Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. | 2013-08-06 20:39:29

Connecting to CTS T4 Simulation server. | 2013-08-06 20:42:29
Failed to login to CTS T4. Reason: Failed | 2013-08-06 20:42:32
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-08-06 20:42:32
To prevent further connection attempts, select File >> Disconnect. | 2013-08-06 20:42:32
Disconnected from CTS T4. | 2013-08-06 20:42:32
Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. | 2013-08-06 20:42:32

Connecting to CTS T4 Simulation server. | 2013-08-06 20:45:32
Failed to login to CTS T4. Reason: Failed | 2013-08-06 20:45:35
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-08-06 20:45:35
To prevent further connection attempts, select File >> Disconnect. | 2013-08-06 20:45:35
Disconnected from CTS T4. | 2013-08-06 20:45:35
Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. | 2013-08-06 20:45:35

Connecting to CTS T4 Simulation server. | 2013-08-06 20:46:10
Failed to login to CTS T4. Reason: Failed | 2013-08-06 20:46:13
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-08-06 20:46:13
To prevent further connection attempts, select File >> Disconnect. | 2013-08-06 20:46:13
Disconnected from CTS T4. | 2013-08-06 20:46:14
Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. | 2013-08-06 20:46:14
Active service: CTS T4 | 2013-08-06 20:46:25



[2013-08-07 01:51:48]
Sierra Chart Engineering - Posts: 104368
Please contact Top Step Trader about this. We are unable to help you with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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