Support Board
Date/Time: Sat, 23 Nov 2024 19:36:55 +0000
Exceeded the number of allowed systems
View Count: 1731
| [2013-08-06 12:39:21] |
| User42282 - Posts: 41 |
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Hi, please fix the problem with my account -- the number of allowed systems. Currently, I am only logged in 3 instances, but at two different computers; and I need to run another instance on the third machine. I use a lot of memory which I dont have on one PC. See my previous post: Exceeded the number of allowed systems I am ready to provide more info if needed. Thank you Mirek |
| [2013-08-06 16:32:00] |
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We have temporarily resolved this for you. Sierra Chart Support |
| [2013-08-06 17:48:32] |
| User42282 - Posts: 41 |
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What "temporarily" means? Should I expect the same problem tomorrow? Am I doing something non-standard? Thank you Mirek |
| [2013-08-08 06:08:26] |
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We have been considering how to handle this. Package 3 is limited to 2 systems. For 3 systems package 5 is required. We are considering alternatives, but this is what we currently offer. And we do apologize for not following up with you previously by email about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-08-09 06:35:05] |
| User42282 - Posts: 41 |
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Thank you. I was not aware of the package limitation. I will have better machine in three weeks, so two systems will be enough soon.
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| [2013-08-09 06:43:19] |
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OK.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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