Support Board
Date/Time: Sat, 23 Nov 2024 19:08:06 +0000
1004: Show Order Fills problem
View Count: 1639
| [2013-08-05 20:17:41] |
| joshtrader - Posts: 488 |
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My order fills are not showing on my chart unless I scroll the chart back (i.e., most recent bars on the right are off the screen). When I scroll back, they show. When I go to the end of the chart, they all disappear (lines, etc.).
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| [2013-08-05 23:02:58] |
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Kind of sounds like there might be an out of order Date-time in the chart. Re-download the data by selecting Edit >> Delete All Data and Download. Otherwise, this is really quite unusual and not sure what would cause this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-08-05 23:08:07] |
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Is this with live or simulated trading? If it is with live trading do you have multiple trade accounts associated with your trading service username that you are connected to?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-08-06 04:34:56] |
| joshtrader - Posts: 488 |
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This is live trading, Rithmic. I do not have multiple accounts, only one.
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| [2013-08-06 07:11:08] |
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So we are clear about this, you are saying that at a particular Date-Time in the chart where you should see an order fill, you do not and then when you scroll the chart around, they then appear at that particular Date-Time. We are not clear as to the exact problem. As we understand this, it does not make technical sense. If there is an issue with connecting lines that is a whole different issue and what you describe could be. The only way we can test this is for us to get your Chartbook file, and your Trade Activity Log and we need to know what chart you are looking at. No need to send them now until we are clear about the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-06 07:11:39
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