Support Board
Date/Time: Sat, 23 Nov 2024 17:56:26 +0000
Missing data
View Count: 1350
| [2013-08-04 17:40:33] |
| sierrartb - Posts: 11 |
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Hello, there are missing data from may 27 till june 14. Delete and download data function does not work. Can you help me? Richard http://www.sierrachart.com/image.php?l=1375637987930.png |
| [2013-08-05 17:56:31] |
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Since you are using Interactive Brokers, and a Continuous Futures Contract chart, this is going to be difficult to achieve when using Interactive Brokers data. We recommend that you install another copy of Sierra Chart on your system following the instructions here: http://www.sierrachart.com/index.php?l=doc/MultipleServices.html#StepByStep Configure it to use the Sierra Chart Historical Data Service: http://www.sierrachart.com/index.php?l=doc/SierraChartHistoricalData.html Open an Intraday chart for RJ#. This will give you long-term history. You can use the copy of Sierra Chart connected to Interactive Brokers for shorter-term charts. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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