Support Board
Date/Time: Sat, 23 Nov 2024 17:42:52 +0000
graphics bug ?
View Count: 1777
[2013-08-04 02:31:53] |
SKY - Posts: 45 |
Hi looks there is a problem w/ Sierra's graphics pls see attached file see the white lines that appear on the greem horizontal strips Tnx. |
SierraBug.png / V - Attached On 2013-08-04 02:31:48 UTC - Size: 48.56 KB - 650 views |
[2013-08-04 04:02:44] |
Sierra Chart Engineering - Posts: 104368 |
Looks like you have a Gann Grid drawing on the chart. Look for this through Tools >> Manage Chart Drawings Window.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2013-08-04 05:53:10] |
SKY - Posts: 45 |
no - it is NOT a Gann Grid BTW - this is an imported drawing object that appears that way at the importer only when i change the spacing between candles - at some point the grid disappears. 2nd thought - may be it is a gann grid which is generated out of a bug ... for sure it is NOT out of intended settings (in my case i don't use GANN ... i'm using a new methodology that i have developed - Value-Profile(c) - but this methodology has nothing to do w/ grids or any other indicator/oscillator and so on ... Pls check it out and advise what is the problem ... it really bothers during |
[2013-08-04 05:55:38] |
SKY - Posts: 45 |
it really bothers during trading time as it breaks the candles image especially the tails when price are there so it is important to resolve this issue i have 2 display devices and the problem stays as i frag the window over the 2 displays ... this is a Sierra issue tnx! |
[2013-08-04 06:39:27] |
SKY - Posts: 45 |
pls take a look at the 2 attched files the very same chart appears at both files - the only difference is that candles spacing hope it helps |
Sierrabug01.png / V - Attached On 2013-08-04 06:39:06 UTC - Size: 30.65 KB - 512 views Sierrabug02.png / V - Attached On 2013-08-04 06:39:13 UTC - Size: 23.29 KB - 564 views |
[2013-08-05 01:46:09] |
Sierra Chart Engineering - Posts: 104368 |
Please provide a Chartbook containing a chart which shows this problem, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-05 01:46:24
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