Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 17:07:00 +0000



Pre-release

View Count: 2036

[2013-08-01 16:36:54]
User29707 - Posts: 43
After downloading the pre-release version this morning and installing it, SC would not connect to the SC server. All of my login and data setting are correct.
[2013-08-01 16:50:13]
Sierra Chart Engineering - Posts: 104368
We see you are using Interactive Brokers. So the problem is you need to update to the latest TWS to connect. Go to this page and get TWS version 9392 or higher:
https://www.interactivebrokers.com/en/index.php?f=674
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account