Support Board
Date/Time: Sat, 23 Nov 2024 17:40:14 +0000
Software not working
View Count: 1572
| [2013-08-01 12:00:47] |
| User55472 - Posts: 3 |
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I get the following message when starting Sierra A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Please assist. Thanks Mark |
| [2013-08-01 16:54:00] |
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Are you running any custom studies? If so, follow the instructions in help topic 17 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails17.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-08-02 07:28:32] |
| User55472 - Posts: 3 |
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Hi, thanks for the reply. It is for a specific machine. It is running Vista and I have downloaded Sierra plus the Microsoft files. I have adjusted the settings to see if the firewall is preventing it from running, but it is still refusing to start. Anything else I can do besides buy a new PC? |
| [2013-08-02 11:08:17] |
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Please install Sierra Chart into a new folder on your system. For example: C:\SierraChart2. Download and install the non-CLR version with this link: https://www.sierrachart.com/downloads/SierraChartSetupNoCLR.exe Let us know if there is any problems getting Sierra Chart started. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-08-05 17:52:52] |
| User55472 - Posts: 3 |
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Thank you Sierra team, up and running.
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