Support Board
Date/Time: Sat, 23 Nov 2024 17:25:05 +0000
Can't connect to Transact demo.
View Count: 1368
| [2013-07-31 15:49:32] |
| waynegr - Posts: 8 |
|
Hello, I can't connect to my transact demo account. I really need some help. I have posted the message that comes up when I try to connect. -Garrrett Connecting to TransAct... | 2013-07-31 11:42:58 TransAct Service - Unable to connect to TransAct. TransAct error: Invalid User or Password | 2013-07-31 11:42:59 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-07-31 11:42:59 To prevent further connection attempts, select File >> Disconnect. | 2013-07-31 11:42:59 TransAct Service: Disconnected. | 2013-07-31 11:42:59 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-07-31 11:42:59 Connecting to TransAct... | 2013-07-31 11:43:04 TransAct Service - Unable to connect to TransAct. TransAct error: Invalid User or Password | 2013-07-31 11:43:05 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-07-31 11:43:05 To prevent further connection attempts, select File >> Disconnect. | 2013-07-31 11:43:05 TransAct Service: Disconnected. | 2013-07-31 11:43:05 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-07-31 11:43:05 |
| [2013-07-31 16:11:35] |
| |
|
You are getting this error: TransAct Service - Unable to connect to TransAct. TransAct error: Invalid User or Password Refer to the documentation here for help with this: https://www.sierrachart.com/index.php?l=doc/TransAct.php#InvalidUser Sierra Chart Support Date Time Of Last Edit: 2013-07-31 16:54:40
|
| [2013-07-31 16:55:47] |
| |
|
This is not relevant to the problem but you are also running an older version of Sierra Chart. Please update by selecting Help >> Download Current Version. The interface to TransAct has been updated and is much more reliable. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: