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Date/Time: Sat, 23 Nov 2024 16:52:53 +0000



Can't see intraday data from 3/15 through 4/22 using 5 min charts on TT ES contracts

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[2013-07-29 14:01:12]
User77118 - Posts: 10
Can't see intraday data from 3/15 through 4/22 using 5 min charts on TT.

I am using the 5 minute bars and continuous futures contract.

If I look for June contract only it only goes back to April 22, missing data.
[2013-07-29 16:17:17]
Sierra Chart - Max - Posts: 5730
1. You will need to re-download the data for the ES chart by following these steps:
https://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RefreshWithData

2. On the servers the June Contract goes from 2013-02-01 to 2013-06-21. Please follow the steps linked above above to delete and download the data.
Sierra Chart Support
Date Time Of Last Edit: 2013-07-29 17:05:20
[2013-07-29 17:05:43]
Sierra Chart Engineering - Posts: 104368
Follow the instructions in help topic 42.1, if you still have a problem:
http://www.sierrachart.com/index.php?l=doc/helpdetails42.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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