Support Board
Date/Time: Sat, 23 Nov 2024 16:39:40 +0000
Historical forex data
View Count: 2055
| [2013-07-25 11:23:31] |
| User82105 - Posts: 7 |
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I need historical bar charts for forex, alongwith intraday real time. I got package #1. I find historical data for- say EURUSD- is incorrect. Should I have gotten a different package? If so, can I replace it?
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| [2013-07-25 11:29:34] |
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Please post an image of the incorrect chart and explain why it is incorrect. Follow these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-07-25 11:35:22] |
| User82105 - Posts: 7 |
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http://www.sierrachart.com/image.php?l=1374751982253.png For example, yesterday's high in eurusd was 1.3256. The chart does not show that. |
| [2013-07-25 11:41:52] |
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We do see the correct price in our chart. Select Edit >> Delete All Data and Download. If you still do not see the correct prices, then provide a copy of the Message Log, by following these instructions here: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-07-25 12:04:52] |
| User82105 - Posts: 7 |
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Did you post a reply? I got an email without an updated link to the post
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| [2013-07-25 12:07:47] |
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Yes we did. If you scroll up this page have a look at post #4 above. It is right here on this page.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-07-25 12:10:50] |
| User82105 - Posts: 7 |
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Software version: 992 | 2013-07-25 04:34:55 Current Service Package: 1 | 2013-07-25 04:34:55 Usage end date: 2013-08-23 | 2013-07-25 04:34:55 Active service: SC Forex Data (FXCM) | 2013-07-25 04:34:55 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-07-25 04:34:55 2013-07-25 04:34:55 Local computer clock time | 2013-07-25 04:34:55 2013-07-25 08:34:55 GMT time | 2013-07-25 04:34:55 2013-07-25 04:34:55 Time zone adjusted time | 2013-07-25 04:34:55 Time difference to server time: 12 seconds. | 2013-07-25 04:34:55 Program path: C:\SierraChart\ | 2013-07-25 04:34:55 Data Files path: C:\SierraChart\Data\ | 2013-07-25 04:34:55 OS Version Number: 6.2 | 2013-07-25 04:34:55 SC Forex Data (FXCM): Connecting to the market data server. | 2013-07-25 04:35:03 Using server: ds5.sierracharts.com, port 443 | 2013-07-25 04:35:03 SC Forex Data (FXCM) - Local market data port: 0 | 2013-07-25 04:35:03 The network socket is connected. | 2013-07-25 04:35:03 SC Forex Data (FXCM): Connected to market data server. Now authorizing. | 2013-07-25 04:35:03 SC Forex Data (FXCM): Connected. | 2013-07-25 04:35:03 A historical data request has been made. This request is set to go to the SC Historical Data service. | 2013-07-25 04:35:08 However, this cannot be used because your service package does not support it. | 2013-07-25 04:35:08 You need to be on package that supports the SC Historical Data service. Select Help >> Purchase to upgrade your package. | 2013-07-25 04:35:08 Starting updates for: EURUSD | 2013-07-25 04:35:08 HD Request # 1 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: scsrv | 2013-07-25 04:35:08 HD Request # 1 - Starting date and time: 2013-07-24 15:33:01 | 2013-07-25 04:35:08 HD Request # 1 - Using server: ds4.sierracharts.com port 10049 | 2013-07-25 04:35:08 Starting updates for: USDJPY | 2013-07-25 04:35:08 A historical data request has been made. This request is set to go to the SC Historical Data service. | 2013-07-25 04:35:08 However, this cannot be used because your service package does not support it. | 2013-07-25 04:35:08 You need to be on package that supports the SC Historical Data service. Select Help >> Purchase to upgrade your package. | 2013-07-25 04:35:08 The network socket is connected. | 2013-07-25 04:35:08 HD Request # 1 - Requesting up to 93 days of Intraday data. | 2013-07-25 04:35:08 HD Request # 1 - Decompressing data. | 2013-07-25 04:35:08 HD Request # 1 - Receiving Intraday data for EURUSD starting at 2013-07-24 15:33:01 | 2013-07-25 04:35:08 HD Request # 1 - Timestamp of first Intraday data file record written: 2013-07-24 15:33:01 | 2013-07-25 04:35:08 Socket closed. No error. | 2013-07-25 04:35:08 HD Request # 1 - Received 1510 records from 2013-07-24 15:33:01 to 2013-07-25 04:34:31 (13.0 hours) and wrote 1510 records for EURUSD | 2013-07-25 04:35:08 HD Request # 1 - Intraday download COMPLETE for EURUSD | 2013-07-25 04:35:08 Real-time intraday chart data file updates started for EURUSD | 2013-07-25 04:35:08 HD Request # 3 - Downloading Intraday chart data for USDJPY to the file USDJPY.scid. Service: scsrv | 2013-07-25 04:35:08 HD Request # 3 - Starting date and time: 2013-07-24 15:33:01 | 2013-07-25 04:35:08 HD Request # 3 - Using server: ds3.sierracharts.com port 10049 | 2013-07-25 04:35:08 The network socket is connected. | 2013-07-25 04:35:08 HD Request # 3 - Requesting up to 93 days of Intraday data. | 2013-07-25 04:35:08 HD Request # 3 - Decompressing data. | 2013-07-25 04:35:09 HD Request # 3 - Receiving Intraday data for USDJPY starting at 2013-07-24 15:33:01 | 2013-07-25 04:35:09 HD Request # 3 - Timestamp of first Intraday data file record written: 2013-07-24 15:33:01 | 2013-07-25 04:35:09 Socket closed. No error. | 2013-07-25 04:35:09 HD Request # 3 - Received 1543 records from 2013-07-24 15:33:01 to 2013-07-25 04:34:30 (13.0 hours) and wrote 1543 records for USDJPY | 2013-07-25 04:35:09 HD Request # 3 - Intraday download COMPLETE for USDJPY | 2013-07-25 04:35:09 Real-time intraday chart data file updates started for USDJPY | 2013-07-25 04:35:09 NOTICE: Detected that the system has resumed from a low-power state. | 2013-07-25 06:13:38 Re-connecting to the data or trading service... | 2013-07-25 06:13:38 SC Forex Data (FXCM): Disconnected from the market data server. | 2013-07-25 06:13:38 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-07-25 06:13:38 SC Forex Data (FXCM): Connecting to the market data server. | 2013-07-25 06:13:43 Using server: ds5.sierracharts.com, port 443 | 2013-07-25 06:13:43 SC Forex Data (FXCM) - Local market data port: 0 | 2013-07-25 06:13:43 The network socket is connected. | 2013-07-25 06:13:43 SC Forex Data (FXCM): Connected to market data server. Now authorizing. | 2013-07-25 06:13:43 SC Forex Data (FXCM): Connected. | 2013-07-25 06:13:43 Starting updates for: USDJPY | 2013-07-25 06:13:44 HD Request # 5 - Downloading Intraday chart data for USDJPY to the file USDJPY.scid. Service: scsrv | 2013-07-25 06:13:44 HD Request # 5 - Starting date and time: 2013-07-25 06:06:35 | 2013-07-25 06:13:44 HD Request # 5 - Using server: ds4.sierracharts.com port 10049 | 2013-07-25 06:13:44 Starting updates for: EURUSD | 2013-07-25 06:13:44 The network socket is connected. | 2013-07-25 06:13:44 HD Request # 5 - Requesting up to 93 days of Intraday data. | 2013-07-25 06:13:44 HD Request # 5 - Decompressing data. | 2013-07-25 06:13:44 HD Request # 5 - Receiving Intraday data for USDJPY starting at 2013-07-25 06:06:35 | 2013-07-25 06:13:44 HD Request # 5 - Timestamp of first Intraday data file record written: 2013-07-25 06:06:35 | 2013-07-25 06:13:44 Socket closed. No error. | 2013-07-25 06:13:44 HD Request # 5 - Received 14 records from 2013-07-25 06:06:35 to 2013-07-25 06:13:02 (6.5 minutes) and wrote 14 records for USDJPY | 2013-07-25 06:13:44 HD Request # 5 - Intraday download COMPLETE for USDJPY | 2013-07-25 06:13:44 Real-time intraday chart data file updates started for USDJPY | 2013-07-25 06:13:44 HD Request # 7 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: scsrv | 2013-07-25 06:13:44 HD Request # 7 - Starting date and time: 2013-07-25 06:06:30 | 2013-07-25 06:13:44 HD Request # 7 - Using server: ds3.sierracharts.com port 10049 | 2013-07-25 06:13:44 The network socket is connected. | 2013-07-25 06:13:44 HD Request # 7 - Requesting up to 93 days of Intraday data. | 2013-07-25 06:13:44 HD Request # 7 - Decompressing data. | 2013-07-25 06:13:44 HD Request # 7 - Receiving Intraday data for EURUSD starting at 2013-07-25 06:06:30 | 2013-07-25 06:13:44 HD Request # 7 - Timestamp of first Intraday data file record written: 2013-07-25 06:06:30 | 2013-07-25 06:13:44 Socket closed. No error. | 2013-07-25 06:13:44 HD Request # 7 - Received 14 records from 2013-07-25 06:06:30 to 2013-07-25 06:13:00 (6.5 minutes) and wrote 14 records for EURUSD | 2013-07-25 06:13:44 HD Request # 7 - Intraday download COMPLETE for EURUSD | 2013-07-25 06:13:44 Real-time intraday chart data file updates started for EURUSD | 2013-07-25 06:13:44 Uploaded an image to the server. Request ID: 1 | 2013-07-25 07:33:01 |
| [2013-07-25 13:02:26] |
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Select Global Settings >> Data/Trade Service Settings >>Historical Data Service Settings. Enable Use Primary Service Server. After this, go to the chart and then select Edit >> Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-07-25 13:03:09
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