Support Board
Date/Time: Sat, 23 Nov 2024 16:54:50 +0000
trade window not showing current p/l or positions
View Count: 2201
| [2013-07-24 15:42:32] |
| CLscalper - Posts: 28 |
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I just upgraded to 997 and my trade window flashes my current orders and p/l then "nothing". my trades are going through just not showing on trade window. I use IB and had this problem last year when I upgraded also, forgot how to fix it. Thanks |
| [2013-07-24 16:31:32] |
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Check to make sure you have the proper Positions Account set in Global Settings >> Data/Trade Service Settings.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-07-30 22:59:16] |
| CLscalper - Posts: 28 |
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Check to make sure you have the proper Positions Account set in Global Settings >> Data/Trade Service Settings. Yes those are correct and I also had IB make sure the error wasn't on their end. I have re-checked everything several times and my orders still flash briefly before dissapearing. Also on the trade window the NetPL does not update at all, it constantly shows 0.00C, although my chart shows the correct NPL. Any ideas would be appreciated. |
| [2013-07-31 00:24:29] |
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We are working on a solution to this right now. Should be out late this evening.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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