Support Board
Date/Time: Sat, 23 Nov 2024 14:49:14 +0000
No Historical Charts and No new charts can be made.
View Count: 1766
| [2013-07-22 21:12:51] |
| Cy - Posts: 7 |
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Whenever I open up a historical chart from a chartbook it only shows a couple bars back. For example my Yearly chart only goes 2. And when I try to open a new chart I only have a black screen.
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| [2013-07-23 02:08:22] |
| Cy - Posts: 7 |
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Bump hoping to solve this so I can do my nightly homework tonight!
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| [2013-07-23 03:16:24] |
| joshtrader - Posts: 488 |
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Cy, you need to give more information--how can anyone help with so little to go on? What is the symbol, what version of SC, who is your data provider, what are your "Historical Data Service Settings" under "Data/Trade Service settings", what are your chart settings (symbol, days to load, etc.)?
Date Time Of Last Edit: 2013-07-23 03:17:08
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| [2013-07-23 03:23:25] |
| Cy - Posts: 7 |
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the symbol is 6E the version is the latest version of SC my data provider is OEC my historical service is set to use my primary service server though i have also tried sierras historical data as well
Date Time Of Last Edit: 2013-07-23 03:23:52
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| [2013-07-23 03:24:08] |
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Could you let us know what symbol you are charting. We need to know what symbol you are using when you get a blank chart. You may want to use a Continuous Futures Contract chart. Refer to the documentation here: https://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-07-23 03:24:26
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| [2013-07-23 03:29:30] |
| Cy - Posts: 7 |
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I'm trying to chart the 6E the symbol is 6E the version is the latest version of SC my data provider is OEC my historical service is set to use my primary service server though i have also tried sierras historical data as well |
| [2013-07-23 04:42:10] |
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6E is an incomplete symbol. If you are only specifying part of the symbol, what is the complete symbol? You can find the complete symbols in File >> Find Symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-07-23 07:21:05] |
| Cy - Posts: 7 |
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6EU3 is the symbol im trying to chart but im trying to seee all the past yearly, quarterly, monthly, weekly, and daily bars and not just the september contract and the roll over contract still only displays a few bars instead of everything
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| [2013-07-23 07:22:38] |
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Yes, this does make sense. You need to use the Continuous Futures Contract option: https://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html Be sure to carefully follow through all of the instructions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-07-23 22:28:15] |
| Cy - Posts: 7 |
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I've turned on sierra chart historical data used the find symbol option to find the 6E and then clicked open a historical chart I am still getting the same problem it is not displaying all the information I need simply it goes a few bars back
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| [2013-07-23 22:49:05] |
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For a Historical Daily chart, the easiest thing to do is to use the symbol E6#
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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