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Date/Time: Sat, 23 Nov 2024 12:26:00 +0000



Silver Futures Symbol Change at Interactive Brokers effective TODAY (07/10/2013)

View Count: 5122

[2013-07-10 14:16:01]
Agent Orange - Posts: 39
Hi,

I spoke with IB support a little while ago because my Silver futures chart is not working in SierraChart as of last night.
Symbol has always been SI for the 5000 ounce contract, but now they support 5000 ounce and 1000 ounce.
For September 2013, they tell me the symbols they use are SIU3 (5000 ounce, and this is what it always was) and SILU3 (1000 ounce).
I have been using SI-201309-NYMEX, and this is now rejected as "Symbol is unknown".
Of course, IB said to contact you about this issue.

Thanks in advance ...

[2013-07-10 14:55:15]
Agent Orange - Posts: 39
It looks to me as if my message was unclear in one respect: I cannot chart the 5000 ounce contract or the 1000 ounce contract using IB intraday data as of today, so I need some advice as to how to handle this situation. Thanks
[2013-07-10 16:25:33]
Sierra Chart - Max - Posts: 5730
Please post the Message Log following the steps here:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support
[2013-07-10 16:48:22]
Agent Orange - Posts: 39
Here's the log file:
Relevant lines reference SI-201309-NYMEX

=========================================================

Software version: 994 | 2013-07-10 10:40:19
Current Service Package: 3 | 2013-07-10 10:40:19
Usage end date: 2013-09-19 | 2013-07-10 10:40:19
Sierra Chart Historical Data Service is included. | 2013-07-10 10:40:19
Active service: Interactive Brokers | 2013-07-10 10:40:19
Time Zone: -06:00:00 (MST-07MDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-07-10 10:40:19
2013-07-10 10:40:19 Local computer clock time | 2013-07-10 10:40:19
2013-07-10 16:40:19 GMT time | 2013-07-10 10:40:19
2013-07-10 10:40:19 Time zone adjusted time | 2013-07-10 10:40:19
Time difference to server time: 10 seconds. | 2013-07-10 10:40:19
Program path: E:\Sierra\SC1\ | 2013-07-10 10:40:19
Data Files path: E:\Sierra\SC1\data\ | 2013-07-10 10:40:19
OS Version Number: 6.1 | 2013-07-10 10:40:19

HD Request # 1 - Downloading Historical Daily chart data for IWM. Starting date: 2013-07-09. Service: ddf | 2013-07-10 10:40:29
HD Request # 1 - Requesting historical Daily data for IWM starting at 2013-07-08 | 2013-07-10 10:40:29
HD Request # 1 - Receiving historical Daily data for IWM starting at 2013-07-08 | 2013-07-10 10:40:29
Writing historical daily data for IWM to the file IWM.dly | 2013-07-10 10:40:29
HD Request # 1 - Received 3 records from 2013-07-08 00:00:00 to 2013-07-10 00:00:00 (3.0 days) and wrote 2 records for IWM | 2013-07-10 10:40:29
HD Request # 1 - Daily download COMPLETE for IWM | 2013-07-10 10:40:29
HD Request # 2 - Downloading Historical Daily chart data for RJU3. Starting date: 2013-07-09. Service: ddf | 2013-07-10 10:40:29
HD Request # 2 - Requesting historical Daily data for RJU3 starting at 2013-07-08 | 2013-07-10 10:40:29

Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-07-10 10:40:30
HD Request # 2 - Receiving historical Daily data for RJU3 starting at 2013-07-08 | 2013-07-10 10:40:30
Writing historical daily data for RJU3 to the file RJU3.dly | 2013-07-10 10:40:30
HD Request # 2 - Received 3 records from 2013-07-08 00:00:00 to 2013-07-10 00:00:00 (3.0 days) and wrote 2 records for RJU3 | 2013-07-10 10:40:30
HD Request # 2 - Daily download COMPLETE for RJU3 | 2013-07-10 10:40:30
HD Request # 3 - Downloading Historical Daily chart data for QQQ. Starting date: 2013-07-09. Service: ddf | 2013-07-10 10:40:30
HD Request # 3 - Requesting historical Daily data for QQQ starting at 2013-07-08 | 2013-07-10 10:40:30
The network socket is connected. | 2013-07-10 10:40:30
Using client version 46. Waiting for acceptance... | 2013-07-10 10:40:30
HD Request # 3 - Receiving historical Daily data for QQQ starting at 2013-07-08 | 2013-07-10 10:40:30
Writing historical daily data for QQQ to the file QQQ.dly | 2013-07-10 10:40:30
HD Request # 3 - Received 3 records from 2013-07-08 00:00:00 to 2013-07-10 00:00:00 (3.0 days) and wrote 2 records for QQQ | 2013-07-10 10:40:30
HD Request # 3 - Daily download COMPLETE for QQQ | 2013-07-10 10:40:30
HD Request # 4 - Downloading Historical Daily chart data for NQU3. Starting date: 2013-07-09. Service: ddf | 2013-07-10 10:40:30
HD Request # 4 - Requesting historical Daily data for NQU3 starting at 2013-07-08 | 2013-07-10 10:40:30
HD Request # 4 - Receiving historical Daily data for NQU3 starting at 2013-07-08 | 2013-07-10 10:40:30
Writing historical daily data for NQU3 to the file NQU3.dly | 2013-07-10 10:40:30
HD Request # 4 - Received 3 records from 2013-07-08 00:00:00 to 2013-07-10 00:00:00 (3.0 days) and wrote 2 records for NQU3 | 2013-07-10 10:40:30
HD Request # 4 - Daily download COMPLETE for NQU3 | 2013-07-10 10:40:30
HD Request # 5 - Downloading Historical Daily chart data for DXU3. Starting date: 2013-07-09. Service: ddf | 2013-07-10 10:40:30
HD Request # 5 - Requesting historical Daily data for DXU3 starting at 2013-07-08 | 2013-07-10 10:40:30
HD Request # 5 - Receiving historical Daily data for DXU3 starting at 2013-07-08 | 2013-07-10 10:40:30
Writing historical daily data for DXU3 to the file DXU3.dly | 2013-07-10 10:40:30
HD Request # 5 - Received 3 records from 2013-07-08 00:00:00 to 2013-07-10 00:00:00 (3.0 days) and wrote 2 records for DXU3 | 2013-07-10 10:40:30
HD Request # 5 - Daily download COMPLETE for DXU3 | 2013-07-10 10:40:30
HD Request # 6 - Downloading Historical Daily chart data for NGQ3. Starting date: 2013-07-09. Service: ddf | 2013-07-10 10:40:30
HD Request # 6 - Requesting historical Daily data for NGQ3 starting at 2013-07-08 | 2013-07-10 10:40:30
HD Request # 6 - Receiving historical Daily data for NGQ3 starting at 2013-07-08 | 2013-07-10 10:40:30
Writing historical daily data for NGQ3 to the file NGQ3.dly | 2013-07-10 10:40:30
HD Request # 6 - Received 3 records from 2013-07-08 00:00:00 to 2013-07-10 00:00:00 (3.0 days) and wrote 2 records for NGQ3 | 2013-07-10 10:40:30
HD Request # 6 - Daily download COMPLETE for NGQ3 | 2013-07-10 10:40:30
HD Request # 7 - Downloading Historical Daily chart data for CLQ3. Starting date: 2013-07-09. Service: ddf | 2013-07-10 10:40:30
HD Request # 7 - Requesting historical Daily data for CLQ3 starting at 2013-07-08 | 2013-07-10 10:40:30
HD Request # 7 - Receiving historical Daily data for CLQ3 starting at 2013-07-08 | 2013-07-10 10:40:30
Writing historical daily data for CLQ3 to the file CLQ3.dly | 2013-07-10 10:40:30
HD Request # 7 - Received 3 records from 2013-07-08 00:00:00 to 2013-07-10 00:00:00 (3.0 days) and wrote 2 records for CLQ3 | 2013-07-10 10:40:30
HD Request # 7 - Daily download COMPLETE for CLQ3 | 2013-07-10 10:40:30
HD Request # 8 - Downloading Historical Daily chart data for CLU3. Starting date: 2013-07-09. Service: ddf | 2013-07-10 10:40:30
HD Request # 8 - Requesting historical Daily data for CLU3 starting at 2013-07-08 | 2013-07-10 10:40:30
HD Request # 8 - Receiving historical Daily data for CLU3 starting at 2013-07-08 | 2013-07-10 10:40:31
Writing historical daily data for CLU3 to the file CLU3.dly | 2013-07-10 10:40:31
HD Request # 8 - Received 3 records from 2013-07-08 00:00:00 to 2013-07-10 00:00:00 (3.0 days) and wrote 2 records for CLU3 | 2013-07-10 10:40:31
HD Request # 8 - Daily download COMPLETE for CLU3 | 2013-07-10 10:40:31
HD Request # 9 - Downloading Historical Daily chart data for SIU3. Starting date: 2013-07-09. Service: ddf | 2013-07-10 10:40:31
HD Request # 9 - Requesting historical Daily data for SIU3 starting at 2013-07-08 | 2013-07-10 10:40:31
HD Request # 9 - Receiving historical Daily data for SIU3 starting at 2013-07-08 | 2013-07-10 10:40:31
Writing historical daily data for SIU3 to the file SIU3.dly | 2013-07-10 10:40:31
HD Request # 9 - Received 3 records from 2013-07-08 00:00:00 to 2013-07-10 00:00:00 (3.0 days) and wrote 2 records for SIU3 | 2013-07-10 10:40:31
HD Request # 9 - Daily download COMPLETE for SIU3 | 2013-07-10 10:40:31
HD Request # 10 - Downloading Historical Daily chart data for SPY. Starting date: 2013-07-09. Service: ddf | 2013-07-10 10:40:31
HD Request # 10 - Requesting historical Daily data for SPY starting at 2013-07-08 | 2013-07-10 10:40:31
HD Request # 10 - Receiving historical Daily data for SPY starting at 2013-07-08 | 2013-07-10 10:40:31
Writing historical daily data for SPY to the file SPY.dly | 2013-07-10 10:40:31
HD Request # 10 - Received 3 records from 2013-07-08 00:00:00 to 2013-07-10 00:00:00 (3.0 days) and wrote 2 records for SPY | 2013-07-10 10:40:31
HD Request # 10 - Daily download COMPLETE for SPY | 2013-07-10 10:40:31
HD Request # 11 - Downloading Historical Daily chart data for ESU3. Starting date: 2013-07-09. Service: ddf | 2013-07-10 10:40:31
HD Request # 11 - Requesting historical Daily data for ESU3 starting at 2013-07-08 | 2013-07-10 10:40:31
HD Request # 11 - Receiving historical Daily data for ESU3 starting at 2013-07-08 | 2013-07-10 10:40:31
Writing historical daily data for ESU3 to the file ESU3.dly | 2013-07-10 10:40:31
HD Request # 11 - Received 3 records from 2013-07-08 00:00:00 to 2013-07-10 00:00:00 (3.0 days) and wrote 2 records for ESU3 | 2013-07-10 10:40:31
HD Request # 11 - Daily download COMPLETE for ESU3 | 2013-07-10 10:40:31
HD Request # 12 - Downloading Historical Daily chart data for GCQ3. Starting date: 2013-07-09. Service: ddf | 2013-07-10 10:40:31
HD Request # 12 - Requesting historical Daily data for GCQ3 starting at 2013-07-08 | 2013-07-10 10:40:31
HD Request # 12 - Receiving historical Daily data for GCQ3 starting at 2013-07-08 | 2013-07-10 10:40:31
Writing historical daily data for GCQ3 to the file GCQ3.dly | 2013-07-10 10:40:31
HD Request # 12 - Received 3 records from 2013-07-08 00:00:00 to 2013-07-10 00:00:00 (3.0 days) and wrote 2 records for GCQ3 | 2013-07-10 10:40:31
HD Request # 12 - Daily download COMPLETE for GCQ3 | 2013-07-10 10:40:31
HD Request # 13 - Downloading Historical Daily chart data for ZNU3. Starting date: 2013-07-09. Service: ddf | 2013-07-10 10:40:31
HD Request # 13 - Requesting historical Daily data for ZNU3 starting at 2013-07-08 | 2013-07-10 10:40:31
HD Request # 13 - Receiving historical Daily data for ZNU3 starting at 2013-07-08 | 2013-07-10 10:40:32
Writing historical daily data for ZNU3 to the file ZNU3.dly | 2013-07-10 10:40:32
HD Request # 13 - Received 3 records from 2013-07-08 00:00:00 to 2013-07-10 00:00:00 (3.0 days) and wrote 2 records for ZNU3 | 2013-07-10 10:40:32
HD Request # 13 - Daily download COMPLETE for ZNU3 | 2013-07-10 10:40:32
HD Request # 14 - Downloading Historical Daily chart data for NKU3. Starting date: 2013-07-08. Service: ddf | 2013-07-10 10:40:32
HD Request # 14 - Requesting historical Daily data for NKU3 starting at 2013-07-07 | 2013-07-10 10:40:32
HD Request # 14 - Receiving historical Daily data for NKU3 starting at 2013-07-08 | 2013-07-10 10:40:32
Writing historical daily data for NKU3 to the file NKU3.dly | 2013-07-10 10:40:32
HD Request # 14 - Received 2 records from 2013-07-08 00:00:00 to 2013-07-09 00:00:00 (2.0 days) and wrote 2 records for NKU3 | 2013-07-10 10:40:32
HD Request # 14 - Daily download COMPLETE for NKU3 | 2013-07-10 10:40:32
Starting TWS auto-login thread. | 2013-07-10 10:40:34
TWS server version: 67 | 2013-07-10 10:40:35
Connected to IB data and trade server. | 2013-07-10 10:40:35
IB Account information received. | 2013-07-10 10:40:35
Connected to IB Demo or Simulated account. | 2013-07-10 10:40:35
Next valid order ID: 1 | 2013-07-10 10:40:35
Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2013-07-10 10:40:35
Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2013-07-10 10:40:35
Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2013-07-10 10:40:35
Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2013-07-10 10:40:35
Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2013-07-10 10:40:35
Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2013-07-10 10:40:35
Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2013-07-10 10:40:35
Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2013-07-10 10:40:35
Next valid order ID: 1 | 2013-07-10 10:40:35
Starting updates for: NG-201308-NYMEX | 2013-07-10 10:40:35
Subscribing to real-time True Data for symbol: NG SecType: FUT Exchange: NYMEX Currency: | 2013-07-10 10:40:35
Subscribing to symbol: NG SecType: FUT Exchange: NYMEX Currency: | 2013-07-10 10:40:35
HD Request # 15 - Downloading Intraday chart data for NG-201308-NYMEX to the file NG-201308-NYMEX.scid. Service: ib | 2013-07-10 10:40:35
HD Request # 15 - Starting date and time: 2013-07-10 10:40:00 | 2013-07-10 10:40:35
HD Request # 15 - Requesting a total of 0 days and 4835 seconds. | 2013-07-10 10:40:35
HD Request # 15 - IB Backfill - Seconds requested: 4835. Seconds Remaining: 0. | 2013-07-10 10:40:35
HD Request # 15 - Requesting 4835 Seconds of data at 1 min with ending Date-Time at 2013-07-10 11:50:35 for NG-201308-NYMEX | 2013-07-10 10:40:35
Starting updates for: GC-201308-NYMEX | 2013-07-10 10:40:35
Subscribing to real-time True Data for symbol: GC SecType: FUT Exchange: NYMEX Currency: | 2013-07-10 10:40:35
Subscribing to symbol: GC SecType: FUT Exchange: NYMEX Currency: | 2013-07-10 10:40:35
Starting updates for: NQ-201309-GLOBEX | 2013-07-10 10:40:35
Subscribing to real-time True Data for symbol: NQ SecType: FUT Exchange: GLOBEX Currency: | 2013-07-10 10:40:35
Subscribing to symbol: NQ SecType: FUT Exchange: GLOBEX Currency: | 2013-07-10 10:40:35
Starting updates for: NG-201202-NYMEX | 2013-07-10 10:40:35
Subscribing to real-time True Data for symbol: NG SecType: FUT Exchange: NYMEX Currency: | 2013-07-10 10:40:35
Subscribing to symbol: NG SecType: FUT Exchange: NYMEX Currency: | 2013-07-10 10:40:35
Starting updates for: NKD-201309-GLOBEX | 2013-07-10 10:40:35
Subscribing to real-time True Data for symbol: NKD SecType: FUT Exchange: GLOBEX Currency: | 2013-07-10 10:40:35
Subscribing to symbol: NKD SecType: FUT Exchange: GLOBEX Currency: | 2013-07-10 10:40:35
Starting updates for: TF-201309-NYBOT | 2013-07-10 10:40:35
Subscribing to real-time True Data for symbol: TF SecType: FUT Exchange: NYBOT Currency: | 2013-07-10 10:40:35
Subscribing to symbol: TF SecType: FUT Exchange: NYBOT Currency: | 2013-07-10 10:40:35
Starting updates for: DX-201312-NYBOT | 2013-07-10 10:40:35
Subscribing to real-time True Data for symbol: DX SecType: FUT Exchange: NYBOT Currency: | 2013-07-10 10:40:35
Subscribing to symbol: DX SecType: FUT Exchange: NYBOT Currency: | 2013-07-10 10:40:35
Starting updates for: SI-201309-NYMEX | 2013-07-10 10:40:35
Subscribing to real-time True Data for symbol: SI SecType: FUT Exchange: NYMEX Currency: | 2013-07-10 10:40:35
Subscribing to symbol: SI SecType: FUT Exchange: NYMEX Currency: | 2013-07-10 10:40:35
Starting updates for: ES-201312-GLOBEX | 2013-07-10 10:40:35
Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-07-10 10:40:35
Subscribing to symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-07-10 10:40:35
Starting updates for: NQ-201312-GLOBEX | 2013-07-10 10:40:35
Subscribing to real-time True Data for symbol: NQ SecType: FUT Exchange: GLOBEX Currency: | 2013-07-10 10:40:35
Subscribing to symbol: NQ SecType: FUT Exchange: GLOBEX Currency: | 2013-07-10 10:40:35
Starting updates for: TF-201312-NYBOT | 2013-07-10 10:40:35
Subscribing to real-time True Data for symbol: TF SecType: FUT Exchange: NYBOT Currency: | 2013-07-10 10:40:35
Subscribing to symbol: TF SecType: FUT Exchange: NYBOT Currency: | 2013-07-10 10:40:35
Starting updates for: CL-201308-NYMEX | 2013-07-10 10:40:35
Subscribing to real-time True Data for symbol: CL SecType: FUT Exchange: NYMEX Currency: | 2013-07-10 10:40:35
Subscribing to symbol: CL SecType: FUT Exchange: NYMEX Currency: | 2013-07-10 10:40:35
Starting updates for: ZN-201309-ECBOT | 2013-07-10 10:40:35
Subscribing to real-time True Data for symbol: ZN SecType: FUT Exchange: ECBOT Currency: | 2013-07-10 10:40:35
Subscribing to symbol: ZN SecType: FUT Exchange: ECBOT Currency: | 2013-07-10 10:40:35
Starting updates for: SPY | 2013-07-10 10:40:35
Subscribing to real-time True Data for symbol: SPY SecType: STK Exchange: SMART Currency: USD | 2013-07-10 10:40:35
Subscribing to symbol: SPY SecType: STK Exchange: SMART Currency: USD | 2013-07-10 10:40:35
Starting updates for: DX-201309-NYBOT | 2013-07-10 10:40:36
Subscribing to real-time True Data for symbol: DX SecType: FUT Exchange: NYBOT Currency: | 2013-07-10 10:40:36
Subscribing to symbol: DX SecType: FUT Exchange: NYBOT Currency: | 2013-07-10 10:40:36
Starting updates for: CL-201309-NYMEX | 2013-07-10 10:40:36
Subscribing to real-time True Data for symbol: CL SecType: FUT Exchange: NYMEX Currency: | 2013-07-10 10:40:36
Subscribing to symbol: CL SecType: FUT Exchange: NYMEX Currency: | 2013-07-10 10:40:36
TWS auto-login thread ending. | 2013-07-10 10:40:36
Starting updates for: IWM | 2013-07-10 10:40:36
Subscribing to real-time True Data for symbol: IWM SecType: STK Exchange: SMART Currency: USD | 2013-07-10 10:40:36
Subscribing to symbol: IWM SecType: STK Exchange: SMART Currency: USD | 2013-07-10 10:40:36
Starting updates for: ES-201309-GLOBEX | 2013-07-10 10:40:36
Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-07-10 10:40:36
Subscribing to symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-07-10 10:40:36
Symbol Error: NG-201202-NYMEX is unknown, unavailable, or improperly formatted. | 2013-07-10 10:40:36
Symbol Error: NG-201202-NYMEX is unknown, unavailable, or improperly formatted. | 2013-07-10 10:40:36
Starting updates for: QQQ | 2013-07-10 10:40:36
Subscribing to real-time True Data for symbol: QQQ SecType: STK Exchange: SMART Currency: USD | 2013-07-10 10:40:36
Subscribing to symbol: QQQ SecType: STK Exchange: SMART Currency: USD | 2013-07-10 10:40:36
Symbol Error: SI-201309-NYMEX is unknown, unavailable, or improperly formatted. | 2013-07-10 10:40:36
Symbol Error: SI-201309-NYMEX is unknown, unavailable, or improperly formatted. | 2013-07-10 10:40:36
HD Request # 15 - Processing historical data message from TWS | 2013-07-10 10:40:36
HD Request # 15 - Receiving Intraday data for NG-201308-NYMEX starting at 2013-07-10 09:30:00 | 2013-07-10 10:40:36
HD Request # 15 - Timestamp of first Intraday data file record written: 2013-07-10 10:40:00 | 2013-07-10 10:40:36
HD Request # 15 - Received 71 records and wrote 1 records from 2013-07-10 09:30:00 to 2013-07-10 10:40:00. | 2013-07-10 10:40:36
HD Request # 15 - Received 71 records from 2013-07-10 09:30:00 to 2013-07-10 10:40:00 (70.0 minutes) and wrote 1 record for NG-201308-NYMEX | 2013-07-10 10:40:37
HD Request # 15 - Intraday download COMPLETE for NG-201308-NYMEX | 2013-07-10 10:40:37
Real-time intraday chart data file updates started for NG-201308-NYMEX | 2013-07-10 10:40:37

HD Request # 16 - Downloading Intraday chart data for GC-201308-NYMEX to the file GC-201308-NYMEX.scid. Service: ib | 2013-07-10 10:40:37
HD Request # 16 - Starting date and time: 2013-07-10 10:40:07 | 2013-07-10 10:40:37
HD Request # 16 - Requesting a total of 0 days and 4830 seconds. | 2013-07-10 10:40:37
HD Request # 16 - IB Backfill - Seconds requested: 4830. Seconds Remaining: 0. | 2013-07-10 10:40:37
HD Request # 16 - Requesting 4830 Seconds of data at 1 min with ending Date-Time at 2013-07-10 11:50:37 for GC-201308-NYMEX | 2013-07-10 10:40:37
HD Request # 16 - Processing historical data message from TWS | 2013-07-10 10:40:38
HD Request # 16 - Receiving Intraday data for GC-201308-NYMEX starting at 2013-07-10 09:30:00 | 2013-07-10 10:40:38
HD Request # 16 - Received 71 records and wrote 0 records from 2013-07-10 09:30:00 to 2013-07-10 10:40:00. | 2013-07-10 10:40:38
HD Request # 16 - Received 71 records from 2013-07-10 09:30:00 to 2013-07-10 10:40:00 (70.0 minutes) and wrote 0 records for GC-201308-NYMEX | 2013-07-10 10:40:39
HD Request # 16 - Intraday download COMPLETE for GC-201308-NYMEX | 2013-07-10 10:40:39
Real-time intraday chart data file updates started for GC-201308-NYMEX | 2013-07-10 10:40:39

HD Request # 17 - Downloading Intraday chart data for NQ-201309-GLOBEX to the file NQ-201309-GLOBEX.scid. Service: ib | 2013-07-10 10:40:39
HD Request # 17 - Starting date and time: 2013-07-10 10:40:06 | 2013-07-10 10:40:39
HD Request # 17 - Requesting a total of 0 days and 4833 seconds. | 2013-07-10 10:40:39
HD Request # 17 - IB Backfill - Seconds requested: 4833. Seconds Remaining: 0. | 2013-07-10 10:40:39
HD Request # 17 - Requesting 4833 Seconds of data at 1 min with ending Date-Time at 2013-07-10 11:50:39 for NQ-201309-GLOBEX | 2013-07-10 10:40:39
HD Request # 17 - Processing historical data message from TWS | 2013-07-10 10:40:39
HD Request # 17 - Receiving Intraday data for NQ-201309-GLOBEX starting at 2013-07-10 09:30:00 | 2013-07-10 10:40:39
HD Request # 17 - Received 71 records and wrote 0 records from 2013-07-10 09:30:00 to 2013-07-10 10:40:00. | 2013-07-10 10:40:39
IB Trading service: Requesting Trade Positions for account: | 2013-07-10 10:40:40
Message from IB: Error validating request:-'ac' : cause - The account code is required for this operation.. IB Error Code: 321. Request ID: 2147483647. | 2013-07-10 10:40:40
HD Request # 17 - Received 71 records from 2013-07-10 09:30:00 to 2013-07-10 10:40:00 (70.0 minutes) and wrote 0 records for NQ-201309-GLOBEX | 2013-07-10 10:40:41
HD Request # 17 - Intraday download COMPLETE for NQ-201309-GLOBEX | 2013-07-10 10:40:41
Real-time intraday chart data file updates started for NQ-201309-GLOBEX | 2013-07-10 10:40:41

HD Request # 18 - Downloading Intraday chart data for NG-201202-NYMEX to the file NG-201202-NYMEX.scid. Service: ib | 2013-07-10 10:40:41
HD Request # 18 - Starting date and time: 2012-01-27 15:14:00 | 2013-07-10 10:40:41
HD Request # 18 - Requesting a total of 32 days and 11160 seconds. | 2013-07-10 10:40:41
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2689560. | 2013-07-10 10:40:41
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-01-28 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:40:41
HD Request # 18 - Processing historical data message from TWS | 2013-07-10 10:40:41
HD Request # 18 - Receiving Intraday data for NG-201202-NYMEX starting at 2012-01-26 14:30:00 | 2013-07-10 10:40:41
HD Request # 18 - Timestamp of first Intraday data file record written: 2012-01-27 15:14:00 | 2013-07-10 10:40:41
HD Request # 18 - Received 1434 records and wrote 1 records from 2012-01-26 14:30:00 to 2012-01-27 15:14:00. | 2013-07-10 10:40:41
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2603160. | 2013-07-10 10:40:43
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-01-29 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:40:43
HD Request # 18 - Processing historical data message from TWS | 2013-07-10 10:40:43
HD Request # 18 - Received 1434 records and wrote 0 records from 2012-01-26 14:30:00 to 2012-01-27 15:14:00. | 2013-07-10 10:40:43
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2516760. | 2013-07-10 10:40:45
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-01-30 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:40:45
HD Request # 18 - Processing historical data message from TWS | 2013-07-10 10:40:45
HD Request # 18 - Received 56 records and wrote 0 records from 2012-01-27 14:19:00 to 2012-01-27 15:14:00. | 2013-07-10 10:40:45
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2430360. | 2013-07-10 10:40:47
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-01-31 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:40:47
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 46. | 2013-07-10 10:40:47
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2343960. | 2013-07-10 10:40:49
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-01 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:40:49
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 47. | 2013-07-10 10:40:49
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2257560. | 2013-07-10 10:40:51
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-02 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:40:51
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 48. | 2013-07-10 10:40:51
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2171160. | 2013-07-10 10:40:53
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-03 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:40:53
Message from IB: Historical Market Data Service error message:Historical data request pacing violation. IB Error Code: 162. Request ID: 49. | 2013-07-10 10:40:53
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 2084760. | 2013-07-10 10:40:55
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-04 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:40:55
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 50. | 2013-07-10 10:40:55
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1998360. | 2013-07-10 10:40:57
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-05 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:40:57
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 51. | 2013-07-10 10:40:57
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1911960. | 2013-07-10 10:40:59
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-06 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:40:59
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 52. | 2013-07-10 10:40:59
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1825560. | 2013-07-10 10:41:00
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-07 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:01
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 53. | 2013-07-10 10:41:01
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1739160. | 2013-07-10 10:41:02
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-08 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:02
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 54. | 2013-07-10 10:41:03
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1652760. | 2013-07-10 10:41:04
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-09 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:04
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 55. | 2013-07-10 10:41:05
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1566360. | 2013-07-10 10:41:06
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-10 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:06
Message from IB: Historical Market Data Service error message:Historical data request pacing violation. IB Error Code: 162. Request ID: 56. | 2013-07-10 10:41:07
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1479960. | 2013-07-10 10:41:08
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-11 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:08
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 57. | 2013-07-10 10:41:09
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1393560. | 2013-07-10 10:41:10
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-12 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:10
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 58. | 2013-07-10 10:41:11
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1307160. | 2013-07-10 10:41:12
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-13 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:12
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 59. | 2013-07-10 10:41:13
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1220760. | 2013-07-10 10:41:14
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-14 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:14
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 60. | 2013-07-10 10:41:15
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1134360. | 2013-07-10 10:41:16
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-15 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:16
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 61. | 2013-07-10 10:41:17
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1047960. | 2013-07-10 10:41:18
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-16 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:18
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 62. | 2013-07-10 10:41:19
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 961560. | 2013-07-10 10:41:20
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-17 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:20
Message from IB: Historical Market Data Service error message:Historical data request pacing violation. IB Error Code: 162. Request ID: 63. | 2013-07-10 10:41:20
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 875160. | 2013-07-10 10:41:22
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-18 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:22
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 64. | 2013-07-10 10:41:22
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 788760. | 2013-07-10 10:41:24
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-19 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:24
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 65. | 2013-07-10 10:41:24
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 702360. | 2013-07-10 10:41:26
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-20 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:26
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 66. | 2013-07-10 10:41:26
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 615960. | 2013-07-10 10:41:28
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-21 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:28
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 67. | 2013-07-10 10:41:28
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 529560. | 2013-07-10 10:41:30
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-22 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:30
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 68. | 2013-07-10 10:41:30
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 443160. | 2013-07-10 10:41:32
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-23 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:32
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 69. | 2013-07-10 10:41:32
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 356760. | 2013-07-10 10:41:34
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-24 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:34
Message from IB: Historical Market Data Service error message:Historical data request pacing violation. IB Error Code: 162. Request ID: 70. | 2013-07-10 10:41:34
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 270360. | 2013-07-10 10:41:35
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-25 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:35
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 71. | 2013-07-10 10:41:36
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 183960. | 2013-07-10 10:41:37
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-26 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:37
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 72. | 2013-07-10 10:41:38
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 97560. | 2013-07-10 10:41:39
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-27 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:39
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 73. | 2013-07-10 10:41:40
HD Request # 18 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 11160. | 2013-07-10 10:41:41
HD Request # 18 - Requesting 1 Day of data at 1 min with ending Date-Time at 2012-02-28 15:04:00 for NG-201202-NYMEX | 2013-07-10 10:41:41
Message from IB: Historical Market Data Service error message:HMDS query returned no data: NGG2@NYMEX Trades. IB Error Code: 162. Request ID: 74. | 2013-07-10 10:41:42

[2013-07-10 17:01:59]
Sierra Chart - Max - Posts: 5730
Try using the following symbol:

SIU3-FUT-NYMEX

or:

SIU3-FUT-NYMEX-USD


For more information, please see:
https://www.sierrachart.com/index.php?l=doc/IBSymbols.html#Futures
Sierra Chart Support
[2013-07-10 17:18:46]
Agent Orange - Posts: 39
Thanks a million. SIU3-FUT-NYMEX-USD worked.
Been using the other format for years, so it never occurred to me to there was another one.
[2013-07-10 19:55:41]
Sierra Chart Engineering - Posts: 104368
To trade this symbol try using this format:
SI-201309-NYMEX-USD

If you will be trading this symbol from Sierra Chart, then you need to use this format, otherwise you can use the one given in post #5.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-07-11 15:51:00]
user58907 - Posts: 83
SIU3-FUT-NYMEX works for the intraday charts, but my daily chart that is linked only shows 1 bar on the left.

When I remove the link and enter the symbol independently for the daily chart, I get the selection SIU3 and the alternate SI-201309-NYMEX appears automatically and the chart populates. Unfortunately it does not update in real time after the last bar is drawn.

Is there a solution to this? For other futures like GC, HG etc I just link the daily and intraday charts by symbol and changing the symbol on any intraday chart automatically changes the daily chart, which updates in real time thereafter. Problem only since the IB change with SI.
[2013-07-11 16:03:12]
Agent Orange - Posts: 39
I think I can help you with this. On my daily, I now use SIU3 and put in SIU3-FUT-NYMEX-USD for the "Alternate Real-Time Update Symbol" and that updates properly. (Using SI-201309-NYMEX-USD as the alternate didn't update properly, but I am OK since I do not trade from the chart --- this may still be an issue for those who do trade from the chart if I understand the post from the yesterday from the Sierra engineer.)


[2013-07-11 16:16:23]
user58907 - Posts: 83
@Agent Orange, thanks, works perfectly.

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