Support Board
Date/Time: Sat, 23 Nov 2024 14:34:58 +0000
error message when placing orders
View Count: 2600
| [2013-07-08 00:53:14] |
| User85195 - Posts: 60 |
|
Dear Sierra, I trade 2 contracts, and I use attached orders to automatically set 2 stoploss at the same price and 2 different profit targets. it often happens that during the trade, 1 profit target is hit and I'll be left with just 1 contract with its corresponding stoploss and profit target. at this time, a problem will occur when I try to place another order with 2 contracts that has attached stoploss and profit target. I receive this error message: "Trade Order Error: The order quantity for the Parent is 1 and this is less than the total order quantity of 2 for the Attached Orders. Please adjust the order quantities so the parent is greater or equal to the Attached Orders." it happens every time when I try to do the above. and I just can't figure out why. I understand what the message was saying. but I wasn't trying to place attached orders for the remaining portion of the previous order. I was trying to place a new order! how could it be so dumb not to understand that! I had to disable attached orders in order to place the new order, so that it wouldn't be protected until I manually place stoploss orders for it. this really bugs me, please help. |
| [2013-07-08 06:39:35] |
| |
|
The question is why is the main order quantity for the the chart or Trade DOM being changed to 1? Did you manually do that or are you running an automated trading system that is setting a quantity of 1? So to clarify, do you want to submit a new order with a quantity of 2? Or 1. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-07-08 13:16:12] |
| User85195 - Posts: 60 |
|
your question: The question is why is the main order quantity for the the chart or Trade DOM being changed to 1? Did you manually do that or are you running an automated trading system that is setting a quantity of 1?
I quote myself: it often happens that during the trade, 1 profit target is hit and I'll be left with just 1 contract with its corresponding stoploss and profit target.
your question: So to clarify, do you want to submit a new order with a quantity of 2? Or 1.
I quote myself: at this time, a problem will occur when I try to place another order with 2 contracts that has attached stoploss and profit target. I receive this error message:
man, you've got to read my questions before throwing them back at me. that could have saved us both some time. |
| [2013-07-08 18:34:48] |
| |
|
We did read what you said. However, there is no chance at all, that this will cause the order quantity for the parent order to be changed to 1. None at all: it often happens that during the trade, 1 profit target is hit and I'll be left with just 1 contract with its corresponding stoploss and profit target.
This is why we had to confirm exactly what is going on and what your intentions are. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-07-08 18:35:45
|
| [2013-07-09 00:22:04] |
| User85195 - Posts: 60 |
|
We did read what you said. However, there is no chance at all, that this will cause the order quantity for the parent order to be changed to 1. None at all:
if that is the case, then why do I always get the above mentioned error message in the following scenario: 1. I'm long 2 contracts, with automatically attached stoploss and profit targets. 2. one of the profit target is hit, now I've only 1 contract with its stoploss and profit target. 3. I want to add 2 more contracts with automatically attached stoploss and profit targets. 4. I click on the DOM and get the error message. 5. if I de-select attached orders, then I'm able to add the 2 contracts to my existing position, with no error message. |
| [2013-07-09 00:49:22] |
| |
|
We will test this. For now change the order Quantity on the attached Trade Window to 2 by pressing the 2 Quantity button or selecting 2 from the Quantity drop-down list.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-07-09 04:25:52] |
| User85195 - Posts: 60 |
|
We will test this. For now change the order Quantity on the attached Trade Window to 2 by pressing the 2 Quantity button or selecting 2 from the Quantity drop-down list.
please do. I'm just glad that this isn't something SC imposed on its users. the order quantity is already set at 2. I think this has something to do with attached orders. like I said, 5. if I de-select attached orders, then I'm able to add the 2 contracts to my existing position, with no error message.
|
| [2013-07-09 12:11:48] |
| |
|
We did a test, and we cannot duplicate this. Can you duplicate this problem when Trade >> Trade Simulation Mode On is enabled? When you enter a new order and you get the error, what is the order type of the main/parent order? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-07-09 23:55:08] |
| |
|
When you notice this problem again, please post an image of the Trade DOM, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-07-10 00:35:25] |
| User85195 - Posts: 60 |
|
I did a replay here. and the error message occured in the following situation: 1. I went long 2 contracts with attached orders for stoploss and profit targets. 2. one of the profit target is hit, and I'm now left with 1 contract long and its stoploss and profit target. 3. I then tried to go short 2 contracts. and got the error message. here is the screenshot. http://www.sierrachart.com/image.php?l=1373416175819.png last time when I was trading sim with live feed, it wouldn't allow me to add to my long position. but this time when I was replaying, it wouldn't allow me to reverse when I had 1 long contract left. I really don't get this. and I'm worried about going live trading real money with it. Date Time Of Last Edit: 2013-07-10 00:41:48
|
| [2013-07-10 02:35:26] |
| |
|
With this particular scenario, it does make sense you would get the error indicating that there is not a match between the parent order quantity and the Attached Orders because you are reversing. When you are reversing, with Attached Orders, what happens is that there is an order used to flatten the position, and another order to establish a new position with Attached Orders. For the 2nd order with its Attached Orders, it's quantity is 1 in this case. However, your Attached Order configuration consists of 2 targets. This is not going to work. So you need to define another Attached Order configuration that consist of only a single target and stop and save that. You then need to switch to this before you do a reverse. See: https://www.sierrachart.com/index.php?l=doc/doc_AttachedOrders.html#Preconfigured We don't see why you would have a problem like this when increasing an existing position. That does not really make sense, and we need an image of that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-07-12 13:55:26] |
| User85195 - Posts: 60 |
|
Thanks for the help. really appreciate it. When you are reversing, with Attached Orders, what happens is that there is an order used to flatten the position, and another order to establish a new position with Attached Orders.
but I wasn't using new short orders to reverse. my existing long position already protected by its own stoploss order. I'm just trying to put in new short orders in case this stoploss is hit. my new short orders are always at the same place or below the stoploss for existing long position. why can't I do this with sierra chart? I didn't have this problem when I was using T4. and I'm now running sierra chart with the same CTS data feed. why is this now a problem? |
| [2013-07-12 14:07:03] |
| |
|
We understand what you are doing. We will support this in the next release coming out in a couple of days.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-07-14 07:45:36] |
| |
|
The detection of reversing a position and splitting up the parent order into an order to flatten and a separate order set with its own Attached Orders, is now removed unless you are using a market order. This will solve the problem. Please update by selecting Help >> Download Current Version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: