Support Board
Date/Time: Sat, 23 Nov 2024 10:40:01 +0000
Won't Connect "Login Failed wrong user/password"
View Count: 1928
| [2013-07-07 23:16:45] |
| User37129 - Posts: 15 |
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Hi there, I currently have an account with Infinity AT and entered in my account info on the DTS , using the TransAct service. It wont connect at it says that Login Failed b/c of wrongn user / password. I triple checked my account information, and of course its correct. I am able to login to my Infinity AT platform. What to do? |
| [2013-07-08 07:31:13] |
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Refer to the instructions in this section for help with this particular error when connecting to TransAct: http://www.sierrachart.com/index.php?l=doc/TransAct.php#CommonIssues If you are certain you have entered the correct TransAct account login information, then you will need to contact TransAct support for further help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-07-08 07:31:53
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