Support Board
Date/Time: Sat, 23 Nov 2024 11:15:52 +0000
Cotton DataFeed Issues with TT
View Count: 1416
[2013-07-03 12:38:04] |
tyler - Posts: 14 |
Hey, I think a few months back I raised an issue SC was having with the TT feed on a December contract (either Sugar or Cotton...one of the softs). That issue is repeating for THIS december's contract. I do a delete all data and download (or delete and download) and it returns a blank chart. Sometimes it will load up a single day of data, but for the most part, the contract is unusable. From the point of deletion it sometimes later starts to load realtime data bar by bar, contructing a chart with no past data. Again, this contract is essentially unusable. If you all need to look it up, it's the "Cotton No 2-Dec13-ICE_IPE" contract. Hopefully this is the same issue and you guys can fix as you did last time. |
[2013-07-03 19:34:07] |
Sierra Chart Engineering - Posts: 104368 |
This is now resolved. Re-download the data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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