Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 11:15:52 +0000



Cotton DataFeed Issues with TT

View Count: 1416

[2013-07-03 12:38:04]
tyler - Posts: 14
Hey,

I think a few months back I raised an issue SC was having with the TT feed on a December contract (either Sugar or Cotton...one of the softs). That issue is repeating for THIS december's contract.

I do a delete all data and download (or delete and download) and it returns a blank chart. Sometimes it will load up a single day of data, but for the most part, the contract is unusable. From the point of deletion it sometimes later starts to load realtime data bar by bar, contructing a chart with no past data. Again, this contract is essentially unusable.

If you all need to look it up, it's the "Cotton No 2-Dec13-ICE_IPE" contract.

Hopefully this is the same issue and you guys can fix as you did last time.
[2013-07-03 19:34:07]
Sierra Chart Engineering - Posts: 104368
This is now resolved. Re-download the data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account