Login Page - Create Account

Support Board


Date/Time: Fri, 27 Sep 2024 05:20:09 +0000



Could not get connect

View Count: 656

[2016-02-07 01:55:56]
User679979 - Posts: 1
Hi,

I got this evaluating package 5 for 20 days, but I just could not get connect, please help for this.

And What does evaluating 5 included? and what other packages does Sierra has, and what's the difference?

Thanks,
[2016-02-07 18:28:03]
Sierra Chart Engineering - Posts: 104368
For help with the connection problem we need to see the Message Log.

Provide a copy of the Message Log by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog

For what is included with Sierra Chart Service Package 5, refer to:
Description of Service Packages and Pricing: Packages
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account